Went to McGuire for a car I saw on the internet. The salesman Greg was a good guy. The problem was the "General Manager"!! When I purchased the car, I didn't haggle over the price and traded my car in for way below the book value! I had no problem there, I was fine with that! The problem was after I did all the paper work, they only handed me one set of keys for the car. When I asked them for a second set, I was told by the salesman Greg that they would have a second set next week when I pick up my registration. I had received a call a week later from Greg saying that my registration was ready to be picked up. I reminded him about the keys and he started to sound very nervous over the phone and told me that a second set of keys for the car would cost hundreds of dollars because they had chips in them that had to be programed! After hanging up, I called my local Chevy dealer and asked them how much a key would cost. They told me that it would be $25 and that I could easily program it myself!! When I got to McGuire to pick up my registration from Greg, again he looked real nervous. When I asked him for the second key that they promised me, he went to the office and came back and said that they couldn't give it to me because it would cost "hundreds" of dollars to make and program it. When I told him that wasn't true and the key was only $25, he said that the programming part is what made the key so expensive. And again I told him that wasn't true!!! Right then this gentleman comes bursting out of his office and starts yelling at me! This person was the general manager and starts telling me I don't know what I was taking about and again starts telling me that the key will cost hundreds of dollars to program. I told him if he read the owners manual, he would know that you could program it right from the inside of the car. And then he again tries to tell me the key is very expesive. So I had him get me a price from their own parts department. Their price, $21!! The worst part is after all this, he still would not give me the key! I ended up buying the key from tht local chevy dealer. Because of that General Manager I would never go back to that dealership or recomend anybody dealing with them!!! All over a $21 key that was promised me!
Did you find this review helpful?
Greg, and the "General Manager"