In case you're from some other part of the country, you should know that around here, the dealer registers your car and gets your plates for you.
That sounds really convenient until you meet the folks at McGuire, whose incompetence would be hilarious if it weren't so infuriating. I bought my car there over a month ago, and I'm still waiting on plates.
It's a pretty long saga (well, more of a Monty Python skit, except not remotely funny), but here are some highlights:
* They didn't actually start the process of obtaining our plates until I contacted them to say that my dealer plates were about to expire.
* They said they would send an extension letter for the dealer plates while we waited on the real ones, but they never sent it.
* They finally, FINALLY say they have the plates at their office but then claim they don't have my address (which of course I have given them multiple times, including in the same email thread where this claim was made).
This has without exaggeration been the worst customer experience of my life, worse than any cellphone company, worse than any cable company.
DON'T do business with them if you would actually like to drive your car legally after buying it.
If you are reading this too late and have Googled up this review, you need to call them every half hour every day until you get your plates in your hands. It might also help to drive down there and warn other customers as they walk in. I promise you won't get any help until you resort to extreme measures. Good luck.
I Recommend This Dealer:
Everyone eventually (they kept passing us around)
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