
Medina Auto Mall
Medina, OH
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Great Dealership! Sales staff were very helpful, informative and professional. Brought vehicles up for test drives, knew differences between different model package Sales staff were very helpful, informative and professional. Brought vehicles up for test drives, knew differences between different model packages so I could make best decisions. No pressure just helpful guidance as to what would be best for my needs! Thank you Medina! More
This is the best place to get a vehicle from. I have purchased 4 vehicles in total. I feel they give the best price and are quick to get the deal done. Ryan has been my salesman and Allen is t I have purchased 4 vehicles in total. I feel they give the best price and are quick to get the deal done. Ryan has been my salesman and Allen is the finance guy. They both are FANTASTIC! I just leased a new Ram 1500 and it went exactly like they said it would! No surprises or extra pressure to add on stuff. Definitely would recommend them if you're in the market for new or used. More
I bought a 2025 Escalade here, and I am surprised by how poor my experience has been given the many positive reviews posted about this dealership. While the purchase paperwork itself was smooth, serious pro poor my experience has been given the many positive reviews posted about this dealership. While the purchase paperwork itself was smooth, serious problems with the vehicle were apparent right away. In addition to the car being delivered without being cleaned or detailed (papers and trash in seat pockets and stickers on the paint I am hesitant to remove due to possible damage ) I discovered significant prior paint issues and related repair work that the dealership must have done which requires correction, presumably at my own expense since the sales rep or management will not return calls or emails. None of these issues had been disclosed to me at the time of sale, in fact the opposite. Despite sending detailed communication with pictures, I have not received any response from dealership management or sales personnel. No one has called me back, and no effort has been made to address these issues. Post-sale service and accountability have been completely lacking. At this point I would not recommend buying or servicing here. I get that issues can happen, including missed communications, but to then continue to not respond suggests this is more than just an oversight. More
We are very satisfied with the overall process it took from the beginning, like finding eye catching advertising, their knowledge of the vehicles and exceptional customer service. Communication was great from the beginning, like finding eye catching advertising, their knowledge of the vehicles and exceptional customer service. Communication was great as they connected back with us when we were ready. Sales person was patient and valued our time. More