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Medina Auto Mall

Medina, OH

4.4
203 Reviews

3205 Medina Road

Medina, OH

44256

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Showing 203 reviews

August 31, 2024

I recently made an appointment to take a look at and test drive a used Corvette at Medina Auto Mall. Soon after setting it all up I got a text back saying "the corvette cannot be test driven but we can star More

by parmaguy1974
Recommend Dealer
No
Employees Worked With
tabitha burkhart
Aug 31, 2024 -

Medina Auto Mall responded

So sorry for the confusion. The Sales Manager tried reaching out to you right after with no response. Please email help@medinaautomall.net with any questions or concerns. Thanks, Alex

August 10, 2024

Best major sale experience I have ever had; followed up by extraordinary treatment by sales manager! Sales professional put me in the car I wanted, and sales manager made sure I was satisfied with addition More

by mcarson10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson sales 10 stars, Sam Schad
April 02, 2024

Bought a 2018 GMC Sierra from Medina Auto Mall. Great service and support from parts department to the used car managers. Helped to find info I requested and contacted me back quickly. They seem t More

by Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Schad, BRAD KLOETZLY, JEFF SOUKUP
March 16, 2024

Might be the worst experience I have ever received from a service department, I brought my 23 Grand Cherokee in for a noise that I have been hearing and that has been getting worse. I was able to get a video More

by OAKRAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Howe, Chad Paul
Mar 18, 2024 -

Medina Auto Mall responded

We are sorry to hear that we did not meet your expectation. We have very high expectations at Medina Auto Mall and would love the opportunity to improve. Please get in touch with us at (330) 859-4662!

February 18, 2024

Ignored walking in dealership and left to stand around even though we had an appointment. The car was not clean as we saw them taking it to be cleaned up on arrival. Very surprised a Cadillac dealership More

by Gorilla22
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Liana
Feb 19, 2024 -

Medina Auto Mall responded

We are sorry to hear that we did not meet your expectation. We have very high expectations at Medina Auto Mall and would love the opportunity to improve. Please get in touch with us at (330) 859-4662!

January 18, 2024

Great price on my new car. I was a little disappointed with the trade in value. I will definitely look at them again even though I had to drive over 100 miles to get to them More

by dblacksten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
November 20, 2023

Great experience at Medina Auto Mall. Ameer was Fantastic. The whole team was a pleasure to work with. Highly recommend. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AMEER IBRAHIM
October 20, 2023

Best dealership experience. These guys will make you feel right at home, not to mention the simplified buying process. More

by Caey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tabitha
July 29, 2023

My mom, 74, has been a customer of Medina Auto Mall for 25+ years and her last 3 experiences have been horrible! The last one being the worst. My mom called several times regarding an email she received More

by Lelanya
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim (sales manager), Tim (salesman) and Zach (salesman)
Jul 31, 2023 -

Medina Auto Mall responded

Lelanya, thank you for your review. I'd like to address your concerns personally. Please reach out to Peter Saa (330)723-3291 ext 6301.

June 26, 2023

Need assistance! Some one needs to call me about an issue. I am available anytime More

by shawarmajoe67
Recommend Dealer
Yes
Employees Worked With
ALAN SOUEIDI
Jun 27, 2023 -

Medina Auto Mall responded

Joe, please reach out to Peter Saa for an oppurtunity to assist! (330)723-3291 ext 6301

Jun 27, 2023 -

shawarmajoe67 responded

Thank you for reaching out, Peter! Medina Auto Mall was able to quickly help me, and we will continue to purchase our vehicles with them!

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