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Melloy Nissan

Albuquerque, NM

2.1
216 Reviews
Melloy Nissan is Albuquerque's only family owned Nissan Dealership. We have been serving the Albuquerque and surrounding areas for 50 years. We carry the largest inventory of new and pre-owned Nissans in the entire state and we are a "Business Certified" dealer for Nissan's full line of Light Commercial Vehicles. Our Parts and Service departments are open 6 days a week to provide you with the highest levels of customer service. Protect your investment in your Nissan with genuine Nissan Parts and Service.
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7707 Lomas Blvd NE

Albuquerque, NM

87110

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Showing 216 reviews

November 04, 2025

Stay away! !!! Will promise anything to get a deal. When came back after purchase to pick up car found and they had not fulfilled their part in purchase agreeme More

by Sarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roy Benson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Melloy Nissan responded

Thank you for taking the time to share your feedback, Sarah. We take all customer concerns seriously, and we are very sorry to hear that you feel your experience fell short of expectations. After reviewing our records, we have not been able to locate a sales transaction under your name or any details that match the situation described. We would never want a guest to leave feeling unheard or mistreated, and we certainly do not condone disrespectful behavior toward anyone, regardless of age or gender. We would appreciate the opportunity to look into this further and clarify any misunderstanding regarding your purchase, agreement terms, or documentation. If you believe this review may have been posted under a different name or if you can provide the vehicle information or date of visit, please contact our management team directly at: 📞 505-545-6420 📧 customerrelations@melloynissan.com Our goal is always transparency, professionalism, and ensuring customers have confidence in their purchase and experience. We look forward to speaking with you and addressing your concerns. Thank you. — Melloy Nissan Management Team

June 07, 2025

Worst company to buy a car from. Bought 2 and both had issues, now I have 2023 Rogue with transmission out at 68k after paying extra for lifetime warranty they dont what to replace i More

by J
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Melloy Nissan responded

J, Without a name it is difficult to respond to your review in detail. I can address a couple of issues. First, the Warranty Forever is provided to our customers at no charge so you did not pay extra for that coverage. The Warranty Forever coverage requires that you perform all of the maintenance that is recommended by the factory. It does not require that the maintenance be performed by the selling dealer, but does require that you get a pre-approval if you choose to take it to another shop. It appears from your comments that you did not comply with the terms of the warranty and the warranty company has denied your claim. While I am sorry that your claim was apparently denied the Warranty Forever is administered by a third party and our dealership nor Nissan North American has any control over their decision to approve or disapprove a claim. If you have any questions regarding the Warranty Forever coverage I will be happy to put you in direct contact with them. Mike L - Melloy Nissan

February 03, 2025

Worst ever in customer service. cant get no help.this is crazy.paid for a car I can't pick up. More

by spencerissack4
Recommend Dealer
No
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Zisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric zisman,John herban,Roy Benson,Mike Lee,Ken engle, John Herbrand, Bob Beavis
Feb 03, 2025 -

Melloy Nissan responded

Spencer, We appreciate your feedback but want to clarify that our dealership does not have a Mustang in inventory and no sale has taken place. It seems there may have been some confusion regarding an online advertisement, which featured a generic vehicle listing rather than a specific car available for purchase. We always strive for clear and accurate communication, and we regret any misunderstanding. If you have any concerns regarding online listings, we recommend reaching out to the platform where the advertisement was viewed. Mike Lee - Melloy Nissan

Feb 03, 2025 -

spencerissack4 responded

You asked me not to contact you again.but yet here you are.

January 14, 2025

Warning do not purchase The Nissan Pathfinder especially from Eric Zisman . Unless you Don't mind paying $1500 every 10,000 to $15,000 mi for a brake job . More

by zism183
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Zisman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Engle
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

If I could give zero stars then I would choose nothing and it's unfortunate that you have to pick a star to write a review...I want to tell people my EXPERIENCE so that no one falls for there highway robb More

by adelleanddax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob Beavis
September 21, 2023

This company forgets the importance of a customer, they only seek to sell defective trucks and treat a customer with lies and deceptions. I bought a titan 2023 and afther two months the transmisson stops w More

by Carlos Varela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Zisman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Engle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Benson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Herbrand, Bob Beavis
September 06, 2023

Bad experience with this dealer and the employer Roy is supervisor is terrible. Is angry person I am scare with this guy, everybody got the complaint with this person More

by Carlos Varela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Zisman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Benson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy service supervisor, John Herbrand
August 07, 2023

We had a great buying experience! Everyone was very polite and professional. We are very happy with the service. More

by carlos.leonel.arreola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Zisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Herbrand, Bob Beavis
July 20, 2023

After the purchase I have to call sales man repeatedly to get what was promised. I believe he just wanted the sale. We were the the last customer that evening and felt like we were pushed. Were were promised More

by JJMARTINEZ979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
CJ
July 07, 2023

There were friendlyn salespeople here who helped us. We received a good deal with an excellent set of warranties. More

by psauer_1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
1
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