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Merced Toyota

Merced, CA

Overview
Employees
Reviews
Vehicles
4.9
260 Reviews
Multi-Time Toyota President's Award winner. We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Merced, California, the staff here will help you find the Toyota vehicle you want.
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1400 Auto Center Dr

Merced, CA

95340

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Showing 260 reviews

March 06, 2024

KP Pornnang was and is always very polite and helpful. He always provides great service. More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KP Pornnang
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Mar 07, 2024 -

Merced Toyota responded

Thank you so much for your kind words, Albert! We are thrilled to hear that you had a positive experience with KP. Providing excellent service is our top priority, and we are grateful for your feedback. We look forward to serving you again in the future! Regards, Manny Guerrero General Manager

Helpful
March 06, 2024

ROB HAMPTON WAS VERY HELPFUL AND ATTENTIVE . I WILL DEFINITELY CONSIDER THIS DEALERSHIP FOR FUTURE SERVICES OR FOR A NEW CAR THE NEXT TIME I AM IN SEARCH OF A NEW CAMRY. THANK YOU More

by silvarjuan
Recommend Dealer
Yes
Employees Worked With
ROB HAMPTON
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Mar 07, 2024 -

Merced Toyota responded

Hi Silvarjuan, thank you for sharing your positive experience with Rob at our dealership! We are thrilled to hear that he was helpful and attentive during your visit. We look forward to assisting you with any future services or new car purchases. Thank you for considering us! Regards, Manny Guerrero General Manager

Helpful
February 29, 2024

Service on my car is easy to schedule and the work is always completed in a timely manner. Kevin keeps me updated on completion time. More

by Ssusanhicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Korker
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Mar 01, 2024 -

Merced Toyota responded

Hi Susan! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that scheduling service for your car was easy and that Kevin provided timely updates. We appreciate your feedback and look forward to serving you again in the future. Regards, Manny Guerrero General Manager

Helpful
February 28, 2024

I had the wrong day to bring my car in for service and he got me in and had it completed before noon. Very friendly and helpful. More

by heathernhassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Peral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Nordenstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Merced Toyota responded

Heather, thank you for sharing your positive experience with us! We're glad we could accommodate you and get your car serviced efficiently. Our team always aims to provide friendly and helpful service to all our customers. We appreciate your feedback and hope to see you again soon! Regards, Manny Guerrero General Manager

Helpful
February 28, 2024

Awesome staffs, fast and great service. Would not go anywhere else. Keep up the awesome work! More

by j.saephanh82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin pornnang
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Feb 29, 2024 -

Merced Toyota responded

Hi J! Thank you so much for your kind words and for taking the time to leave us a 5-star review. We're thrilled to hear that you had a great experience with our staff and service. We appreciate your support and hope to see you again soon! Regards, Manny Guerrero General Manager

Helpful
February 28, 2024

I am Very satisfied with my visit. I was in and out in a timely matter. More

by alisa342000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
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Feb 29, 2024 -

Merced Toyota responded

Hi Alisa, we're thrilled to hear that you had a positive experience during your visit! Providing efficient service is always a top priority for us. Thank you for choosing us and we look forward to serving you again in the future. Regards, Manny Guerrero General Manager

Helpful
February 24, 2024

First of all I am not the type of person who likes buying a car, negotiating a price, etc. That being said, I had a great experience with Esmeralda (salesperson) and G (finance). It was a smooth process f More

by Jenn
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esmeralda Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo Zarate
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Feb 26, 2024 -

Merced Toyota responded

Jenn, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Esmeralda and G provided you with excellent service during your car-buying process. We appreciate your recommendation and look forward to assisting you again in the future. Regards, Manny Guerrero General Manager

Helpful
February 23, 2024

Kevin is always courteous and professional. , Makes sure that all the work is accurate and completed. More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Koker
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Feb 26, 2024 -

Merced Toyota responded

Thank you for choosing us, Sunshine! We are so glad to hear you enjoyed your visit with Kevin. We look forward to delivering another stellar visit soon! Regards, Manny Guerrero General Manager

Helpful
February 17, 2024

Easily submit online for schedule and approve the next day. Fedi was very helpful and didn't have to wait long until my car was ready to pick up. Thank you. More

by Bao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredi Montanez
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Feb 19, 2024 -

Merced Toyota responded

Hi Bao! Thank you for taking the time to leave such a positive review. We're thrilled to hear that your experience with Fedi was so seamless and efficient. We appreciate your feedback and look forward to serving you again in the future. Regards, Manny Guerrero General Manager

Helpful
February 14, 2024

Kevin and Rob again are the reasons I come back to this dealership even though sometimes there is a bit of a wait, for service I'm still willing to wait because I appreciate this dealership and will always More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton
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Feb 15, 2024 -

Merced Toyota responded

Hi J, thank you so much for your kind words and loyalty! We truly appreciate your patience and understanding during any wait times. We're committed to providing exceptional service and look forward to serving you again in the future. Regards, Manny Guerrero General Manager

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