Mercedes-Benz Of Tacoma

Idiot light on dash declaring brake sensor Not really accepting that brakes repaired 6 months ago needed them again? Had front end removed to work on oil pump 6 months ago which needed brakes t Not really accepting that brakes repaired 6 months ago needed them again? Had front end removed to work on oil pump 6 months ago which needed brakes then too More

Great job Corey was a great service provider got my a loaner took care of me fast service. Kept my car extra days while I was outta town. Corey was a great service provider got my a loaner took care of me fast service. Kept my car extra days while I was outta town. More

Flawless installation This service visit was to have both the driver and passenger Takata airbags replaced on a federally mandated recall. My main concern had been with the This service visit was to have both the driver and passenger Takata airbags replaced on a federally mandated recall. My main concern had been with the risk of something else getting messed up or damaged during the service and the time required to perform the work. These concerns were unfounded and the end result was a job that was reasonably fast for a very busy day at the dealership, a nice MB loaner vehicle to ease the inconvenience, and nary a trace of the technicians having ever been in my car; it was neat as a pin. This confirmed my level of confidence in service work performed at Mercedes-Benz Of Tacoma and their attention to detail when it comes to customer satisfaction. Nice job! More

Exceptional care and servixe The level of personal care and professional expertise I received from Erik and everyone I worked with was extraordinary. I didn’t buy my car at Merced The level of personal care and professional expertise I received from Erik and everyone I worked with was extraordinary. I didn’t buy my car at Mercedes of Fife but I will ABSOLUTELY buy my next car there. In addition, I will have all my service done in house. More

Bravo Class Act, Bravo Mercedes-Benz Of Tacoma, We've trusted our Business for close to 4 years and quite happy with your Service Department. Thank you for Class Act, Bravo Mercedes-Benz Of Tacoma, We've trusted our Business for close to 4 years and quite happy with your Service Department. Thank you for your kindness. More

Service Monica provided great service and she was very courteous. She always smile and make feel welcomed. We made another appointment with her Wednesday for Monica provided great service and she was very courteous. She always smile and make feel welcomed. We made another appointment with her Wednesday for service B. More

Lousy service advisor Left my SL500 on Thursday and they fixed it on Friday. My service advisor Sterling called Friday morning to let me know part was in and do I want to g Left my SL500 on Thursday and they fixed it on Friday. My service advisor Sterling called Friday morning to let me know part was in and do I want to go ahead with repair. He gave me the cost of repair and parts of $1453 and I told him to go ahead. He said it should be done that day. I tried calling around 2:30 pm and left numerous messages to find out if my car was done. I kept calling up until 5 pm and kept getting cashiers and they said they would have him get ahold of me. I never received a call or text. I called on Saturday morning and no one could tell if my car was ready and the only person who could was my service advisor Sterling who was off that day. I took a chance and had my wife drive me there and found out it got done on Friday 8/9/2019. The service advisor who was there (not mine) was very helpful. First of all the bill was $200 higher than what Sterling told me and I explained to him what was quoted me and he immediately took off the $200. The repair that was done I’m happy with but very unhappy with the service advisor (Sterling Carter) and the added $200 on the original invoice. More

Great experience buying a vehicle! We had the easiest experience over the weekend buying our car at Mercedes of Tacoma. Chris Lee is absolutely the best and easiest to work with. He mad We had the easiest experience over the weekend buying our car at Mercedes of Tacoma. Chris Lee is absolutely the best and easiest to work with. He made the experience hassle free, worry free and actually pleasant. We had another car deal in the works at another dealership and we stopped by to take a look and fell in love with this car, Working with Chris sealed the deal. By far the best sales man we’ve ever bought a car from! More

Very friendly and up front. My family was there last weekend to check out the Pre-owned CLA. We were assisted by Chris Lee and he was a professional sales person. He was very pol My family was there last weekend to check out the Pre-owned CLA. We were assisted by Chris Lee and he was a professional sales person. He was very polite and up front about the price and cars. Very knowledgeable too. We couldn't buy the Cla that we like because someone else was already promise buy it but it was ok. We will definitely comeback here. More

Treated well I purchased a AMG C63 from MB of Seattle; love the car, cannot abide by the dealer. SO, I ended up driving to Tacoma, and while skeptical of how they I purchased a AMG C63 from MB of Seattle; love the car, cannot abide by the dealer. SO, I ended up driving to Tacoma, and while skeptical of how they would treat me...as I purchased the car at a competitor.. they could not have been more gracious. I was welcomed and made comfortable. They work was completed within the times frames they provided and was less then estimated. Additionally, they washed the car. I highly recommend this dealership. More