Mercedes-Benz of Akron

Great service and the entire team, finance, sales, management are excellent. This is my 3rd car acquired from MB of Akron. management are excellent. This is my 3rd car acquired from MB of Akron. More

I was in just a few weeks ago and I worked with Derek Stone. He was absolutely amazing! He assisted me through the process of ordering a new GLE. First time for me, but he did great and was so patient wi Stone. He was absolutely amazing! He assisted me through the process of ordering a new GLE. First time for me, but he did great and was so patient with me and all the questions I had. He made everything super easy and smooth and very thankful for that. Highly recommend!! More

Great customer service, salesman was spot on, no problems, great experience, will do it again in the future problems, great experience, will do it again in the future More

Adam was great and mindful. He was genuine and candid. He did his best to make me happy, I'd say he went above what I expected. Him and the manager at Mercedes Akron were terrif He was genuine and candid. He did his best to make me happy, I'd say he went above what I expected. Him and the manager at Mercedes Akron were terrific! Thank you both for getting me into the new vehicle and helping me with my situation after surviving a car crash! More

Joe and Greg are the best! I would never go anywhere else! Time and time again they exceeded all my expectations. It feels like a partnership I would never go anywhere else! Time and time again they exceeded all my expectations. It feels like a partnership More

I worked with Adam. It was a very easy and fast process! Great communication! Pretty much effortless from my end. From the moment they contacted me to receiving the car It was a very easy and fast process! Great communication! Pretty much effortless from my end. From the moment they contacted me to receiving the car it only took about 1.5 weeks. The car got shipped right to my driveway in the middle of a winter storm! Talk about dedication! More

All went over and above to make the experience very enjoyable, would recommend to everyone k enjoyable, would recommend to everyone k More

Dan the service manager had a terrible attitude after my sprinter was towed to them by Mercedes roadside assistance. He threw a fit that he didn't have room to store it and that he had customers scheduled o sprinter was towed to them by Mercedes roadside assistance. He threw a fit that he didn't have room to store it and that he had customers scheduled out 2 weeks. I was out of town and relied on Mercedes customer service for best place to go. I would have understood customers who were scheduled cone first, but the attitude I got because I didn't have an appointment for a sudden breakdown was not anything I have ever experienced. I would not recommend Mercedes of Akron. I decided to payifor my sprinter to be towed 2 hours away because he didn't want to accept my vehicle for service. He couldn't even get me a date for a service appointment. More

Excellent service and accommodative for any request. creative in finding solutions to over come challenges satisfying customers creative in finding solutions to over come challenges satisfying customers More

Greg Gillenwater is my salesman who has always taken excellent care of all my needs. Service has been good. excellent care of all my needs. Service has been good. More