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Mercedes-Benz of Akron

Akron, OH

4.7
61 Reviews

1361 E Market St

Akron, OH

44305

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Showing 61 reviews

May 15, 2024

Very happy with my purchase! ! Derek greeted me as soon as I walked in the dealership and he was ready to help! Wonderful experience. No hassle, no pressure. Everything I wanted a More

by cheyanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Arno, Derek Stone
May 17, 2024 -

Mercedes-Benz of Akron responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Akron. We're happy we could meet your expectations! We look forward to your next visit! Take care!

May 15, 2024

great customer service. fast responses. clean. very helpful. C 300 i purchase was spotless and very happy with the service i received. More

by AmandaPrine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Beaver, Joe Arno, Jayda Nagy, Derek Stone, Shaun Thompson, Adam O'Karma, Gregg Gillenwater
May 17, 2024 -

Mercedes-Benz of Akron responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 15, 2024

I inquired online and Bonnie, the internet manager, was quick to respond. When we got to the dealership, Nate and Joe were ready to get us on the road in our new GLE. Smooth and efficient. Excellent work a More

by JamesDrum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Beaver, Joe Arno
May 17, 2024 -

Mercedes-Benz of Akron responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Akron! We look forward to your next visit! Take care!

May 15, 2024

Adam was wonderful. He was patient and explained each step as we went through the process of going into a new lease. He went above and beyond to give us the best experie More

by DMiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Arno, Adam O'Karma
May 17, 2024 -

Mercedes-Benz of Akron responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Akron. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 14, 2024

Everything was great. Got the car I wanted and process was smooth. Will be back next time. Thanks. More

by AnnaB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Beaver, Joe Arno
May 16, 2024 -

Mercedes-Benz of Akron responded

Hi Annab, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 05, 2024

Second vehicle purchased from this dealer. They are responsive, efficient, patient, knowledable and kind. Had the vehicle we wanted and didn’t try to steer us in another direction as two oth More

by Dkpaulus
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shaun Thompson
May 07, 2024 -

Mercedes-Benz of Akron responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2024

Great service and the entire team, finance, sales, management are excellent. This is my 3rd car acquired from MB of Akron. More

by charlesbridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance professional., Joe Arno, Derek Stone
Apr 12, 2024 -

Mercedes-Benz of Akron responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Akron! Please don't hesitate to reach out if there's anything additional we can do for you.

March 21, 2024

I was in just a few weeks ago and I worked with Derek Stone. He was absolutely amazing! He assisted me through the process of ordering a new GLE. First time for me, but he did great and was so patient wi More

by MistyJennings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Arno, Derek Stone
Mar 23, 2024 -

Mercedes-Benz of Akron responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

March 05, 2024

Great customer service, salesman was spot on, no problems, great experience, will do it again in the future More

by Jbiondix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Stone
Mar 10, 2024 -

Mercedes-Benz of Akron responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 01, 2024

Adam was great and mindful. He was genuine and candid. He did his best to make me happy, I'd say he went above what I expected. Him and the manager at Mercedes Akron were terrif More

by tabitham
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe, Adam O'Karma
Feb 04, 2024 -

Mercedes-Benz of Akron responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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