Mercedes-Benz of Alexandria

Great Service I have nothing but good things to say about my experience. Patrick was very professional and helpful. I highly recommend this dealership and service I have nothing but good things to say about my experience. Patrick was very professional and helpful. I highly recommend this dealership and service department. More

Exceptional service George Boatwright is an exceptional service advisor who takes care of my vehicle as if mine are his! What else can you ask from a service advisor? H George Boatwright is an exceptional service advisor who takes care of my vehicle as if mine are his! What else can you ask from a service advisor? He is very knowledgeable and promptly serviced my vehicle every time I visited. Thanks, George! More

Excellent Service No matter what my needs are, routine service, or something unexpected like a flat tire, the service is always excellent. Milike Sallieu is always atte No matter what my needs are, routine service, or something unexpected like a flat tire, the service is always excellent. Milike Sallieu is always attentive, kind and professional. Thank you, Mercedes Benz, and thank you Malike for the excellent service and quality. More

Routine scheduled service on Mercedes S430. Chris was the service representative that handled my service. He was very courteous and advised me on what I should consider having done in a profess Chris was the service representative that handled my service. He was very courteous and advised me on what I should consider having done in a professional manner. I enjoyed working with him and consider him to be my special contact whenever I visit the dealership. I recommend him to anyone who would visit the dealership, especially for the first time. I'm sure you will be pleased with him. More

Excellent Customer and Quality Work I had an issue with my back tire continuously having slow leaks. Thankfully the Mercedes service department resolved my tire issue and was able to dia I had an issue with my back tire continuously having slow leaks. Thankfully the Mercedes service department resolved my tire issue and was able to diagnose other issues with my vehicle. I was extremely hesitant initially about purchasing a new battery that was recommended because the one I had failed the diagnostic check. However, I'm so glad I took the advice of the service provider, Cesar Cardona. After leaving the service center, I could immediately tell the difference in how my vehicle was driving and performing! I highly recommend Mercedes-Benz of Alexandria because they provide quality service across the board and truly care about their customers! More

Awesome Service We have been a member of this service center for 2 years now. We have always been meet with smiles, professionalism, prompt and excellent service. We have been a member of this service center for 2 years now. We have always been meet with smiles, professionalism, prompt and excellent service. More

Excellent Service I choose to drive a Mercedes-Benz not only for the quality of the cars, but the excellent service I have consistently received over the past 10 years. I choose to drive a Mercedes-Benz not only for the quality of the cars, but the excellent service I have consistently received over the past 10 years. My Service Advisor, Jack Lindeman, always goes above and beyond to make me feel like a VIP customer no matter how big or little the issue is with my vehicle. He is always pleasant, professional and makes sure to explain everything to me in detail. He also keeps me well informed on the progress of my car's service, what services are being provided and when I can expect to pick it up. He is a pleasure to work with and I look forward to many more years of a successful partnership! More

Quick and Easy David is always extremely efficient and reliable. The service is great and I'm always in and out of the Service Center in a short amount of time which David is always extremely efficient and reliable. The service is great and I'm always in and out of the Service Center in a short amount of time which is important to me. This is the only place I come to service my benz. Thanks David! More

Mercedes Benz is the best for Service I only get my service from Mercedes Benz of Alexandria! Caesar is my Service Advisor and always takes care of me on superb fashion- great communicati I only get my service from Mercedes Benz of Alexandria! Caesar is my Service Advisor and always takes care of me on superb fashion- great communication, professionalism and courtesy!! Highly recommend!! More

Accurate service Mercedes-Benz always provides an excellent service experience. David Is my service advisor. He is very courteous and he works hard to cover all the ba Mercedes-Benz always provides an excellent service experience. David Is my service advisor. He is very courteous and he works hard to cover all the bases and inform me of any upcoming services needed. At times, it takes longer than I would like but they get it right! For that reason I am willing to patiently eat their snacks and drink their coffee.:) More