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Mercedes-Benz of Alexandria

Alexandria, VA

3.8
924 Reviews

200 South Pickett St

Alexandria, VA

22304

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Showing 924 reviews

March 01, 2010

The sales and service at this dealership is an absolute disgrace to the Mercedes Benz name. Mercedes is synonymous with luxury, quality, and class, or at least one would think so... What went from a rout More

by donotgohere
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Stohlman, General Manager; Eddie Eppes, Service Manger; Horst Von Shilling, Sales Specialist, Eddie Eppes, Horst Von Shilling
February 26, 2010

This is the WORST dealership I have ever worked with in my life! I bought 2 cars from them and once they got the sales, they didn't give a xxxx! The SERVICE is by far the WORST I have ever experienced!!! More

by africa91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
no one
October 01, 2008

bought my e class from alexandria, and they were very patient with me. the only thing i would change was the parking. they need more parking places. price was wonderfull, better than any other dealer i t More

by PBAKERNEIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
January 28, 2008

My wife and I feel we were robbed. In January 2007 we My wife and I feel we were robbed. In January 2007 we bought a 2002 E320 w/38K miles on it. Now, it is January 2008 and our car has 48K miles on it More

by Clarkz2008
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Demont, various management
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