Mercedes-Benz of Anchorage

Brian provided excellent customer service and was very helpful with my vehicle. He asked the correct questions and provided updates. helpful with my vehicle. He asked the correct questions and provided updates. More

Brian with Mercedes provided quick and professional customer service. Even with a busy shop, he was pleasant and easy to work with. He provided timely updates throughout the process. His staff was top customer service. Even with a busy shop, he was pleasant and easy to work with. He provided timely updates throughout the process. His staff was top notch! Thank you! More

I am a first time buyer and let me just say, the guys who work here are the best! i have never gotten a car before and they helped me out every step of the way, they also helped me get the best deal and who work here are the best! i have never gotten a car before and they helped me out every step of the way, they also helped me get the best deal and were non stop trying to help me and find someone who will except me as i was a first time buyer, I believe the guys name was David he was amazing! helped me out a ton! and explained everything perfectly, the other person who helped me from the get go was Luciano Ubiera, one of the nicest people i have evrer met! gave me his personal number in case i had any questions and he was just the best ever! i would 100% recommend both of the people that helped me get this car, and don’t even get me started on the dealership itself! ABSOLUTELY PERFECT, it was so nice and clean, everyone was very nicely dressed made me super comfortable to buy a car from them, they also offered me snacks and brought me water everytime i came in! the absolute best! any time the wait was a bit long they would always come and apologize even though i get it gets busy! super super good staff i hope to be able to work with them all again! More

Had a fantastic experience with Mercedes-Benz of Anchorage. Mak was knowledgeable and attentive getting back to me in at very timely fashion when I had questions. Mak was great about keeping me up t Anchorage. Mak was knowledgeable and attentive getting back to me in at very timely fashion when I had questions. Mak was great about keeping me up to date on the progress of repairs and parts deliveries, as my company requires regular updates on repairs. Thanks a bunch Mak and look forward to you're meeting our future maintenance and repair needs! More

Maya was a great salesperson. Good tips and straightforward. I would like to thank her for the sale. Also my time at the dealership was good. No pressure and everything done in a Good tips and straightforward. I would like to thank her for the sale. Also my time at the dealership was good. No pressure and everything done in a comely matter. It was fun. Nice work Maya More

I worked with Brian, a service advisor. I was impressed with Brian's overall level of customer service and knowledge of his job. Brian hit the ball out of the park when he took the time t I was impressed with Brian's overall level of customer service and knowledge of his job. Brian hit the ball out of the park when he took the time to call me with an update on my vehicle after he left work. This is something that has never happened to me before. Brian also took the time to explain to me about the Mercedes Maintenance pricing points, so there were no surprises. I found Brian to be very personable and communicative. He was direct and cut to the chase. Thanks Brian! More

The service customer service man, Brian, was excellent at checking me in and getting me a ride with the shuttle guy to my home. Thank you for getting my car serviced and cleaned in a timely manor. I appre checking me in and getting me a ride with the shuttle guy to my home. Thank you for getting my car serviced and cleaned in a timely manor. I appreciate the good service! More

Very customer-oriented staff…friendly and courteous at all times. The aesthetic of the dealership is tip top! all times. The aesthetic of the dealership is tip top! More

Ernie was very informative and accommodating. Maintenance was completed promptly. I would highly recommend the shop. Maintenance was completed promptly. I would highly recommend the shop. More

Great service. Earnie went above all expectations to keep me informed of progress of my service needs. In addition he thoroughly explained all charges and was extr Earnie went above all expectations to keep me informed of progress of my service needs. In addition he thoroughly explained all charges and was extremely friendly and answered all of my questions. Great place to do business. More