
Mercedes-Benz of Anchorage
Anchorage, AK
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31 Reviews of Mercedes-Benz of Anchorage
This was my first time bringing my vehicle to Mercedes-Benz of Anchorage, and I couldn’t be more pleased with the experience. Mak in the service department was fantastic — professional, communica Mercedes-Benz of Anchorage, and I couldn’t be more pleased with the experience. Mak in the service department was fantastic — professional, communicative, and genuinely helpful. He kept me informed throughout the process, which included a recall, an inspection, and general service. Everything was handled smoothly and efficiently. Based on this experience, I’ll definitely be returning for future service. Big thanks to Mak and the whole team! More
Time to service the vehicle was reasonable. Upon arriving I presented an email with a $199 special for Service A. After leaving, I returned to the dealer because they charged me $591.96. The “m Upon arriving I presented an email with a $199 special for Service A. After leaving, I returned to the dealer because they charged me $591.96. The “manager” offered coupons/voucher instead of a refund. After some discussion, a credit refund was processed. Instead of refund of $391.97, I received a refund of 199.99 which is the amount I should have been charged for the service. Never assume paperwork is correct, always review.. More
My time at the dealership was very good I was comfortable. The people were very polite. They answered all my questions and even more. I had a great experience. I would recommend anyone to purchas comfortable. The people were very polite. They answered all my questions and even more. I had a great experience. I would recommend anyone to purchase a car from there. I’m very happy with my purchase as a matter fact they went a little above and beyond in my opinion to make sure I had a pleasant experience and got a a good deal buying a car is expensive nowadays and I feel that I really was treated well and I feel that I did get a very good deal. More
Ernie and Trey are tremendous professionals. Working with the dealership has become much more enjoyable since Ernie came to the service department. Thank you Trey for being a pleasure to work wi Working with the dealership has become much more enjoyable since Ernie came to the service department. Thank you Trey for being a pleasure to work with. More
The service representative was very accommodating, pleasant and explained the services needed and the charges. The service was done in a timely manner and all completed services were explained by the pleasant and explained the services needed and the charges. The service was done in a timely manner and all completed services were explained by the service rep. I have always had good service at this dealership. More