Mercedes-Benz of Annapolis

Excellent customer service. Allen and Mike H. were committed to providing an awesome car buying experience. I look forward to my next purchase with Mercedes Benz. committed to providing an awesome car buying experience. I look forward to my next purchase with Mercedes Benz. More

Ron worked with my wife and I to get us into the perfect car for our family. He was very friendly and easy to work with and I think he got us a great deal! I could not be happier with the car or our experie car for our family. He was very friendly and easy to work with and I think he got us a great deal! I could not be happier with the car or our experience at the dealership! More

Called Tuesday (5/26/2020) in regards to buying my first Mercedes and spoke to Ron Scherr who set up an appointment the next day. Ron was very kind and helped me step by step to get into the perfect car. (2 Mercedes and spoke to Ron Scherr who set up an appointment the next day. Ron was very kind and helped me step by step to get into the perfect car. (2020 GLA 250) He listened to all my needs for the car and worked to meet each one along with Asher Chaudry and Allen Belcher! Overall, loved my experience with everyone I encountered at the dealership and even after purchasing my car Ron has helped me greatly with questions I've had. Love my car and the experience that came with it! More

Super nice facilities, snacks, and people. They gave me a hat. Good folk. Oh I have to write more. Mm. They dealt well with the pandemic circumstances! Lots of sanitizer available! hat. Good folk. Oh I have to write more. Mm. They dealt well with the pandemic circumstances! Lots of sanitizer available! More

Wonderful Service I scheduled an appointment to look at a car and worked with Ron Scherr. He was wonderful about sending pictures of the car and any other information I I scheduled an appointment to look at a car and worked with Ron Scherr. He was wonderful about sending pictures of the car and any other information I needed before coming in. They were nothing but kind at the dealership and we ended up going through with a deal thanks to Ron and Asher Chaudry. I will forever be grateful for the wonderful service and great work! More

Alex was very accommodating and helpful to me when I visited the service department yesterday. I really appreciate Alex’s attention to detail and service. visited the service department yesterday. I really appreciate Alex’s attention to detail and service. More

Super professional and knowledgeable. The exact image you expect when you pull up to a Benz dealer. As soon as you pull up. The whole team is on you and making the experience easy and plesant you expect when you pull up to a Benz dealer. As soon as you pull up. The whole team is on you and making the experience easy and plesant More

Great customer service Steve was professional, courteous, and knowledgable about the particular problem I had, which was unrelated to the performance of my Mercedes-Benz. H Steve was professional, courteous, and knowledgable about the particular problem I had, which was unrelated to the performance of my Mercedes-Benz. He was helpful in presenting options and explaining the service recommendations. He kept in touch with me so that I knew the status of my car along the way. I have always found this dealership/service facility to be professional, prompt, and courteous. I have heard other folks comment that they travel from other cities for service because they were impressed with the service at this facility. More

Ron Scherr was a superb professional.Quick service Ron Scherr was a superb professional. Quick service everything handled well Larry was efficient as well. A nice place to do business. Nice Ron Scherr was a superb professional. Quick service everything handled well Larry was efficient as well. A nice place to do business. Nice location as well More

Did exactly what I wanted and needed I purchased a new A220 during the COVID-19 partial shutdown. Despite the masks and solo test drives, we were able to find the exact car I wanted. Th I purchased a new A220 during the COVID-19 partial shutdown. Despite the masks and solo test drives, we were able to find the exact car I wanted. They were very patient as it took me a while to finalize things on my end, and when I finally pulled the trigger, they made the process as painless as possible, despite me being on and off the phone constantly during the purchase process. No one over-promised, not heavy-handed tactics. Just professional and straight-forward service. I look forward to a long relationship with M-B of Annapolis. More