Mercedes-Benz of Atlantic City - Service Center

Service call Great dealership took care of everything first time and I was kept updated on status Would definitely recommend this dealer to all my friends. Th Great dealership took care of everything first time and I was kept updated on status Would definitely recommend this dealer to all my friends. Thank you More

Very customer focused. Nothing was a problem. All issues r Excellent attention from service rep Damon. Service was prompt. Loaner car was satisfactory. Follow up was appreciated.Ths was my first service v Excellent attention from service rep Damon. Service was prompt. Loaner car was satisfactory. Follow up was appreciated.Ths was my first service visit and I will be Back More

Exceeds Expectations I have been using Mercedes Benz of Atlantic City service for about two years. In all my years of buying and leasing cars I have never received the hi I have been using Mercedes Benz of Atlantic City service for about two years. In all my years of buying and leasing cars I have never received the high quality of service that I receive from MB of Atlantic City. The only other thing i can say is that they exceed expectations over and above what I thought was possible. More

The best! The best service for your car! The facility is spotless and the personnel is highly professional! I would highly recommend this service center to any The best service for your car! The facility is spotless and the personnel is highly professional! I would highly recommend this service center to any one! More

Nice place but inefficiently staffed The service experience was very positive except for the long wait times to speak with the service rep. I've been here for two service visits and each The service experience was very positive except for the long wait times to speak with the service rep. I've been here for two service visits and each time, both dropping off and picking up, it takes quite a while to speak to a rep. Leave yourself 60-90 minutes to get anything done. Meanwhile, lots of other employees are walking around and chatting, and seem to be oblivious to customers. It's aggravating that they don't have the consciousness to be more attuned to wait times. Not everyone is on the same casual schedule that they evidently are on. More

Friendly staff, but left with issues My husband Took a day off work to bring my car for service (oil leak) and left with a bigger problem. (Came home to a huge puddle of oil) I then Took My husband Took a day off work to bring my car for service (oil leak) and left with a bigger problem. (Came home to a huge puddle of oil) I then Took a day off of work and brought my vehicle to cherry hill who fixed the problem but could not provide me with a loaner. I called both managers and then never heard back. This was very frustrating and I feel that the problem could have been resolved at the first visit to AC. More

Excellent Cistomer Service Kevin handled my warranty with professionalism. It was corrected the first time and he kept me informed regarding the status of the repair. Will conti Kevin handled my warranty with professionalism. It was corrected the first time and he kept me informed regarding the status of the repair. Will continue to use this dealershop’s service center. More

Service experience My service experience was courteous, timely, and thorough. My service rep, Kevin Rossi could not have been more friendly and knowledgeable. The servic My service experience was courteous, timely, and thorough. My service rep, Kevin Rossi could not have been more friendly and knowledgeable. The service was covered under warranty. More

Good experience Good location, wait time as expected, took car in for service at appointment scheduled time. Nice and comfortable waiting area, even had convenient ba Good location, wait time as expected, took car in for service at appointment scheduled time. Nice and comfortable waiting area, even had convenient bar height tables for working. Friendly and helpful More

first class it was first class service from arrival to pick up. The arrival inspection showed a tire issue I didn't know about and i was updated throughout the ti it was first class service from arrival to pick up. The arrival inspection showed a tire issue I didn't know about and i was updated throughout the time my car was in the shop. Additionally, they were willing to work around my schedule for rental return and car pickup More