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Mercedes-Benz of Austin
Austin, TX
1,347 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,347 reviews
February 17, 2026
Upon entering the establishment, I was quickly intercepted by salesman Charles Ball, who made the process seamless. In fact, I departed with a better vehicle than I had previously chosen and at a intercepted by salesman Charles Ball, who made the process seamless. In fact, I departed with a better vehicle than I had previously chosen and at about the same price but brand new. More
by shelbyjohnson31
January 29, 2026
Great customer service like always. They always have a loaner car ready for me. Thank you again CJ and Bobbie for all your help. John DeYoung They always have a loaner car ready for me. Thank you again CJ and Bobbie for all your help. John DeYoung More
by johndeyoung
Employees Worked With
CJ
November 07, 2025
Great car buying experience overall! Amazing price and amazing sales professional! Kevin A. was great and the whole process was the quickest experience I’ve had!! Highly recommend! Amazing price and amazing sales professional! Kevin A. was great and the whole process was the quickest experience I’ve had!! Highly recommend! More
by Lindsey
Employees Worked With
Kevin Aguirre
November 06, 2025
You completely ignored the issue of disrespect. That is where I am. NEVER BEEN TREATED SO POORLY IN MY LIFE! I would fire both of you! That’s my opinion and I am sticking with it. You attempt at an That is where I am. NEVER BEEN TREATED SO POORLY IN MY LIFE! I would fire both of you! That’s my opinion and I am sticking with it. You attempt at an apology have failed epically! I was clear as to why my review was posted as such, you addressed nothing! More
by Scott Z
Employees Worked With
Dusty and TJ
October 30, 2025
Brian Smith was exceptional in addressing the maintenance service and additional repair my car needed. His professionalism, and focus on making sure my concerns were addressed increased my trust in Mercedes service and additional repair my car needed. His professionalism, and focus on making sure my concerns were addressed increased my trust in Mercedes Benz of Austin. Brian is a great example of the value in owning a Mercedes Benz. More
by MSB
Employees Worked With
Brian Smith
October 02, 2025
Worst experience ever! ! Told sales person Dusty on Tuesday evening "I WANT IT" referencing a pre-owned vehicle. He asked me for my Driver license and proof of insurance wh ! Told sales person Dusty on Tuesday evening "I WANT IT" referencing a pre-owned vehicle. He asked me for my Driver license and proof of insurance which provided. Dusty said the manager approved me buying it form out of state BUT Dusty did in fact say "I would rather sell it to someone local" . I let that go as I really wanted this car. At 8:19 yesterday morning. he said "I'm gonna get everything together". Asked for my Driver license and proof of insurance. Told him i am a cash buyer and would be happy to send money as soon as i have a PO. Never got the PO and only got call form a Manager TJ late Wednesday only to say that they sold it to someone else. This is the most horrible way to treat a customer! I asked for the GM bur they said he is not available. Disgusting customer service and conduct for both the sales person Dusty, who I would stay away from, as well as the management. SHAME ON ALL OF YOU FOR SUCH DISRESPECT!!!! You should lose your jobs!!! I would Fire you all!!! More
by Scott Z
Employees Worked With
Dusty
September 17, 2025
I had a truly exceptional experience working with Tony and his assistant, Drea at Mercedes-Benz of Austin. This is my second car purchase and Tony did another outstanding job to get me into what I was loo and his assistant, Drea at Mercedes-Benz of Austin. This is my second car purchase and Tony did another outstanding job to get me into what I was looking for. Drea was so patient with all my questions and concerns and wanted to ensure everything went smooth. Their professionalism, knowledge, and genuine care turned the entire process into an enjoyable experience. Tony assured me that I would love my new car and he was absolutely right. I am thrilled with my new purchase! I cannot thank these two enough. More
by ccruiz1344
Employees Worked With
Tony Shine, Drea
