Mercedes-Benz of Buckhead

Mercedes-Benz of Buckhead
2799 Piedmont Rd NE
Atlanta, Georgia 30305
(800) 897-9087

Manufacturer: Mercedes-Benz


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Twenty-Four Month Rating: 4.8/5
267 Reviews
Mercedes-Benz of Buckhead

Overall Score: 5 Star Rating4.8



About Mercedes-Benz of Buckhead
Certified: Mercedes-Benz of Buckhead
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Mercedes-Benz of Buckhead has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



Conrad45
5/22/2012 6:47:36 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Hiddelson

My Review of Mercedes-Benz of Buckhead:
I'm so glad to have John sale my new beautiful Mercedes to me. He did a wonderful job and I would highly recommend him to anyone else wanting a Mercedes. He had great knowledge of the car and just made it a great experience. I will buy my next Mercedes in Buckhead.

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BR87675
5/22/2012 2:47:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Marc Gallasini

My Review of Mercedes-Benz of Buckhead:
Marc Gallasini was our sales person and very attentive to each detail and request. Car quality and location of dealership were important factors in our decision to buy a Mercedes.

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Swatson1806
5/21/2012 9:39:24 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Art trevino

My Review of Mercedes-Benz of Buckhead:
I came in as a motivated buyer. Art was great to work with. Not pushy, very personable. The dealership is convenient and goes the extra mile. Kudos!

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melseath
5/15/2012 10:01:40 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Will

My Review of Mercedes-Benz of Buckhead:
The dealership was clean, friendly and they had a good amount of vehicles in stock. During the test drive Will made sure that we took the time to experience the car in all types of driving conditions.

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will9912
5/13/2012 5:52:08 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Curtis Schwank

My Review of Mercedes-Benz of Buckhead:
Curtis was the perfect combination of an attentive salesman, but not pushy. He took his time and explained the cars many features and let me get out on the expressway, which effectively sold me on the handling of the car. He was also a great conversationalist and did a superb job of selling the excellence of the Mercedes.
He changed a longtime Jaguar owner to a Mercedes owner!

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deroj29
5/9/2012 8:16:53 PM

Overall Score: 2 Star Rating   2.2  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Will Gardner, John Hiddleson

My Review of Mercedes-Benz of Buckhead:
the people were quite nice before I bought the car,they returned calls, and were very eager for me to buy the car, i really thought they were nice. and was telling people about them, until i found out some of the car features/ sysytem were not working, and i remembered they also had problems with setting up the bluetooth system which has only worked just for two days since i bought the car, and i've had it for 3 weeks now.and they never really explained to me the one i was buying did not have navigation system,which i would have loved to have, because the one i actually test drove had everthing, the only reason i did not not want it was because of the black interior, the one they sold to me has practically nothing, the only thing(blue tooth) it has does not even work. and i called several time to comlpain about this but none of them returned my calls. but they returned all my calls before i bought the car. i don't think i will recomend them because i feel they sold me a lemon, and they will only help you as long as you buy the car, but once contracts are signed..you are on your own..which should not be..i actually like the car, but it's got nothing even for taurus has better feaures than this car and it cost almost twice a ford taurus..

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rufforny@yahoo.com
5/6/2012 5:54:07 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: George Kaneiwa

My Review of Mercedes-Benz of Buckhead:
It was a real pleasure to do business with Mr. George Kaneiwa. Our experience with leasing our new car was wonderful. Mercedes Team did make it easy for us and service was exceptional. We definitely will recommend your dealership to our friends and family might they decide on a Mercedes.

Thank you.

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driviere
5/6/2012 12:19:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Cole Mangrum

My Review of Mercedes-Benz of Buckhead:
Second leasing experience here in Buckhead and would highly recommend the dealership. Have used them for years on service for both of my cars as well.

thanks

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LynnDaley
5/2/2012 6:33:57 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Cole Mangrum and Owen Birkett

My Review of Mercedes-Benz of Buckhead:
Cole went above and beyond any expectations I may have had about a car-buying experience. He handled every situation with the perfect balance of professionalism and kindness.

After the purchase was complete; Owen changed the paperwork in order to add my name to the title---saving me a round trip to Fort Worth, TX.

Thank you for all your help. My choosing Mercedes Benz of Buckhead was a wise decision!

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olucja2000
5/1/2012 7:52:01 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tiffany Odom and Richard Kelly

My Review of Mercedes-Benz of Buckhead:
Richard Kelly and Tiffany Odom have provided an outstanding car buying experience. Richard was very knowleadgable, courteous, and respectful of my time. Tiffany gave me a great deal on the car and understood my financial constraints. I would highly recommend this dealership to all of my family and friends and they will continue to receive our business.

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Reviews 11-20 >>