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Mercedes-Benz of Calabasas
Calabasas, CA
493 Reviews
Mercedes-Benz of Calabasas invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 493 reviews
May 18, 2026
Mona (Sales) was very helpful, friendly, informative and answered all of my questions and addressed my concerns. David (Manager) helped to fill in the gaps and provide me with better photos than were onlin answered all of my questions and addressed my concerns. David (Manager) helped to fill in the gaps and provide me with better photos than were online—so appreciated. Wael (Finance) topped off the purchase by explaining all of the finance (yawn) info in a much less boring way! All in all…I was very hesitant to purchase online and then go pick up the car that I wanted. This team made my car purchase a very pleasant experience. Thank you! More
by decidedlyquirky
Employees Worked With
Mona, David, Wael
May 06, 2026
Hessam was great. Offered me a killer deal. Friendly kind and genuine. Very happy with my car. Alex. Calm and patient and took his time showing us how to utilize t Offered me a killer deal. Friendly kind and genuine. Very happy with my car. Alex. Calm and patient and took his time showing us how to utilize the car and gadgets! More
by Taly.rochman
Employees Worked With
Hessam and Alex
March 24, 2026
Unfortunately, I did not have a good experience with the entire team from sales to the service department. I bought a 2020 GLE 350 and paid cash for it and the same day, I noticed some minor issues in the v entire team from sales to the service department. I bought a 2020 GLE 350 and paid cash for it and the same day, I noticed some minor issues in the vehicle and I was told they were going to be taken care of and to make an appointment. Made an appointment with the service team, and I was told that the factory warranty had expired and I needed to pay out-of-pocket. Which was not true and they were not willing to assist me and I didn’t receive any email or notification that the factory warranty had expired and then three days later I received an email that the factory warranty had expired. So please be fair warned do not visit this dealership as they were not willing to assist or accommodate in any form or fashion. More
by Sandyarivera86
Employees Worked With
Jennifer, Jazmine and Eddie
March 21, 2026
We purchased a Chevy Camaro from my daughter a year ago and it's been nothing but a problem to where it needed a whole new engine . This car was sold in horrible conditions !with no car fax given to us ‼️I and it's been nothing but a problem to where it needed a whole new engine . This car was sold in horrible conditions !with no car fax given to us ‼️I can write a book on all the problems we have had a pure lemon of a vehicle ! More
by Lvemy2babies
Employees Worked With
Philip
March 07, 2026
We had a great experience buying our car from this dealership. The whole process was smooth and easy. Sally was amazing—she was very kind, patient, and helpful from start to finish. She answered all o dealership. The whole process was smooth and easy. Sally was amazing—she was very kind, patient, and helpful from start to finish. She answered all of our questions and made sure we felt comfortable with everything. We truly appreciate her help and professionalism. Thank you Sally for making this such a positive experience! More
by Yousefi_ghazaleh
Employees Worked With
Sally
February 22, 2026
My review about the service department at Mercedes-Benz of Calabasas keeps disappearing, so I’m posting it again. I strongly advise against using their service department. They grossly overestimate repair of Calabasas keeps disappearing, so I’m posting it again. I strongly advise against using their service department. They grossly overestimate repair costs—by as much as ten times. After a minor accident, they quoted me around $22,000 in repairs. However, when my insurance inspector reviewed the car, it turned out that the parts they claimed needed replacement were actually fine, and the total legitimate cost was only $3,200. This dealership appears to inflate repair estimates to make extra profit. If you need service or repairs, avoid this dealership. More
by sharifibg20
Employees Worked With
do not know
