My Review Of Mercedes Benz of Cherry Hill:
All I wanted to do was purchase a vehicle. My goal was to buy a Mercedes-Benz. I was referred to Ron Battle, from a friend. I have never been so aggravated and angry from an attempt to buy a vehicle in my 50 years of life. When I spoke for the first and only time with Ron, he sounded like he was asleep, and that I just woke him up. When I told him I was referred to him; he asked who referred me to him. When he did not recognize the name, he immediately gave me the first,second, and third degree, as if it mattered to him, who referred me to him. This person appears to be brain dead. Does it really matter who referred me to him. All he had to say was," great how could I help you". Instead he had to get to the bottom of it. He had to know exactly who referred me to him, or this conversation was not going to proceed. At one point, I could not believe he was a sales person. I had to ask him if he actually sold Mercedes-Benz automobiles. When he said yes, I was very surprised; I thought I had dialed the wrong number.
Anyway, I asked him about a car, and his response was, " we only sell cars to people of prominence in this neighborhood. I could not believe it. Either he is clueless as to the impact of his words or he is just ignorant and callous. I can't believe this person speaks to customers that purchase Mercedes-Benz.
After I hung up, I sent him a text explaining that I will contact his boss as well as Mercedes-Benz Corporate to make a complaint. He texted me back to apologize. I told him to explain this to his boss. He then texted back, I WILL DO IT WITH A SMILE. I know a little about the culture of high end dealerships. That vindictive behavoir is never tollorated.
I will never call Cherry Hill Mercedes-Benz, I do not meet very many people because of my occupation, but I will make it a point to tell the few people I meet to stay away from Cherry Hill Mercedes-Benz.
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