Mercedes-Benz of Cincinnati

Chris Walker exceeded my exceptions! I had a amazing experience at Mercedes-Benz of Cincinnati and that's sincerely due to the thoughtful and honest approach by Chris Walker. I had a spec I had a amazing experience at Mercedes-Benz of Cincinnati and that's sincerely due to the thoughtful and honest approach by Chris Walker. I had a specific car in mind and Chris worked tirelessly to find me the right vehicle. He made the whole process from start to finish easy. He knew exactly what I wanted and stayed connected until he found my perfect vehicle. Never thought I'd say that buying a car was an easy, hassle-free, fun experience but it really was-- and that's truly because of Chris Walker. Amazing customer service and an all around nice guy! Thanks again Chris, and look forward to buying all my future cars with you. You've got a loyal customer for life! More

Easiest car purchase ever! My brother had recently bought a car from Chris Taylor and said he was very nice and recommended him to me. We had seen a used 2015 Audi Allroad onlin My brother had recently bought a car from Chris Taylor and said he was very nice and recommended him to me. We had seen a used 2015 Audi Allroad online and called Jennifer to arrange a test drive and get details on the car. Chris was very pleasant and put no pressure on us to buy the car. He gave us the week-end to think it over. There were no made up stories of someone else wanting the car and we needed to decide quickly! We're senior citizens and appreciated the time to make sure this car was what we wanted. We called Chris on Monday to say that we wanted the car and again we chose the date and time to pick it up. Katie got us through the purchase so fast I thought we must have left out something. Kudos to these professionals! More

great - fair price without any of the painful haggling. Anthony was very attentive without being a pest. everyone was very professional and made you feel w - fair price without any of the painful haggling. Anthony was very attentive without being a pest. everyone was very professional and made you feel welcome. More

Great experience We hadn't really planned on leasing another Mercedes, but the deal was so great that it ended up working out. Anthony DeStefano was quite helpful; he We hadn't really planned on leasing another Mercedes, but the deal was so great that it ended up working out. Anthony DeStefano was quite helpful; he really did his best to work us a deal we were happy with. He was also very patient and professional while we took our time deciding! Overall a wonderful experience. More

g wagon purchase chris dow was extremely professional and knowledgeable. it was a pleasure to work with him and to have that kind of customer service. I would highly chris dow was extremely professional and knowledgeable. it was a pleasure to work with him and to have that kind of customer service. I would highly recommend him to anyone. the dealership was beautiful and we look forward to the coffee and donuts when we come to get our g wagon washed. thank you bjay and jim schiear More

First Class Attention We walked into the dealership with just the idea of taking a test drive. The aesthetics of the showroom were bright and polished. Melanie Parsons gree We walked into the dealership with just the idea of taking a test drive. The aesthetics of the showroom were bright and polished. Melanie Parsons greeted us and allowed us time to walk around before asking if we had any questions. She was very attentive and knowledgable about the products and inventory. Katie was quick and efficient in finance. We left with a C300, very happy and pleased with the experience. More

Great sales experience. Chris Walker was a pleasure to work with. He took care of all of my requests and responded quickly to any calls or questions that i had. Reffered my s Chris Walker was a pleasure to work with. He took care of all of my requests and responded quickly to any calls or questions that i had. Reffered my sister to him and she recieved the same service and was very pleased. More

Review I must congratulate Mr. Zack for his assistance in keeping me updated concerning my car's production and assisting me on pick-up day. I had difficult I must congratulate Mr. Zack for his assistance in keeping me updated concerning my car's production and assisting me on pick-up day. I had difficulty in getting to the dealership; he graciously solved my problem by driving me to the dealership on his way to work, as I live on his route to work. This was a very important kindness to me at that time as my family was away and I did not need to inconvenience others. He was very professional and courteous throughout the process. More

Repeat Customer I bought my first Mercedes from Zach Glutz in 1996, and I just leased my 4th one through him. I'm obviously sold on the quality of Mercedes, and Zach I bought my first Mercedes from Zach Glutz in 1996, and I just leased my 4th one through him. I'm obviously sold on the quality of Mercedes, and Zach has made the selection and purchase process stress-free and painless. It almost feels routine now. Charlene Salyers has been my service contact for many years now as well, and she is a real pleasure to work with - always very helpful and patient. A number of times we have been able to solve my problem over the phone, rather then me having to take the car in. More

Worst possible customer service The day after delivery I could not shut of the car using the gear switch. Same day, I couldn't start it with the switch. Dealer refused to have car re The day after delivery I could not shut of the car using the gear switch. Same day, I couldn't start it with the switch. Dealer refused to have car repaired at Benz dealer in Pittsburgh where I live. Really? They want me to drive to Cincinnati Really? Worst customer service ever. Stay away from this dealer. More