I always get a great service here. And they do treat customers really good. Anna was the best and i would definitely go back to her on my next service. Service was done quick and the car was washed and cleaned.
Always receive wonderful service and communication from clear lake Mercedes. Thank you to Alex Rodriguez for his consistently wonderful communication and service to my care. Fast, professizonal and competent!
Took my car here twice and both times they provided a thorough detail of what's expected and timeframe when the car will be completed. Greg mason, both times provided me with a loaner and a person to shuttle (2nd) me to work so I wouldn't have to take days off. Top notch service from parking upon picking the vehicle up.
Johnny was awesome ! Excellent Service ! Appointment scheduled was on time with no wait to bring my car back .
Washed and vacuumed to put me back on the road promptly to ensure I was able to make it my meeting on time .
Moved to area and landed at MB of Clear Lake for service of my 2009 E-350 wagon. Johnny Martinez, my assigned service advisor was extremely helpful and knowledgeable. Took care of my car's needs and didn't oversell. I appreciate that. I highly recommend this service department. I have had questionable experiences with MB service in CA.
This morning I took my Sprinter into Mercedes Clear Lake for service. Like every other time I've been here, the service experience was great. This dealership is not close to my home (it's roughly 30 miles), but it's worth the drive. The service team members are true professionals. Highly recommended.