Professional and courteous staff. Congratulations on great management that oversees staff. Probably need to tweak the recommendations of presentations of repairs needed to prevent customer from thinking it's an upsell of items not really needed. Maybe present in a way saying these are items you could do if you wanted to do to keep in top shape. Overall Jodi needs a raise to keep her from possibly leaving! She is the kind of employee you want in your company!
Very friendly knowledgeable staff, professional but very personal. I got my car serviced and at same time purchased a car for my daughter. It was very helpful to choose the loaner car so I could allow my daughter chance to see it. I don't usually have time to spend at dealerships and as such, it was very nice to have the staff work very fast and get us out in a very timely fashion
Christy was exceptional... from the first inquiry until we drove off the lot. Jessie did a FANTASTIC job showing us how to use the car. He is your secret weapon. Also felt the finance manager was easy to deal with as well. I've never had a car buying experience that even approaches the one with Collierville Mercedes. Will buy my next car from here...definitely
Very courteous and helpful staff. Excellent service . Service provided in timely fashion. We have bought two cars and very happy with purchase and service. Staff is always very courteous and helpful to answer any question we have. We will highly recommend Mercedes Benz Colliervile TN to our friends and colleagues