Mercedes-Benz of Coral Gables
Coral Gables, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,326 reviews
we bought several cars from coral gables mercedes benz but this was our first time buying used so we really did not known what to expect. mr warwar made it a very pleasant experience he made every effort but this was our first time buying used so we really did not known what to expect. mr warwar made it a very pleasant experience he made every effort to accomadate us.these gentlemen did an excellent job by making the process as easy as possible thanks again mr warwar and mr diaz you guys are the best. More
Knowledgeable , professional, and supportive salesman. I Knowledgeable , professional, and supportive salesman. I went in the dealership thinking that I was going to undertake a difficult task, however the Knowledgeable , professional, and supportive salesman. I went in the dealership thinking that I was going to undertake a difficult task, however the manner in which the salesman,Ariel Manso, guided me through the process made a difference. I never felt pressured to make a comittment or a decision.It was a good experience. More
Dear Juan, Ariel and Angel Please find attached the Dear Juan, Ariel and Angel Please find attached the copy of check VOID that you have requested to organize the automatic payment regarding the new Dear Juan, Ariel and Angel Please find attached the copy of check VOID that you have requested to organize the automatic payment regarding the new car of Liliana Huerta. Once again Angel, Liliana and I are very appreciative that you stayed late until 10.00 pm to make her happy. I am a great customer of your dealership, I bought three cars in 4 months from you and each time it is a special moment for me. All of you know what is CUSTOMER EXPERIENCE AND EXCELLENCE. Like I have say to Juan tonight I am a fan of the Collection dealership but I feel so guilty if I were to buy a car there because of your professionalism and your kindness that you have given to me during all these years. Ariel has been taking care of me with service and now with sales for several years. He continues to surprise me with his dedication for his work. I have called and texted him after hours and he immediately responds to any questions that I may have with the best intention for his clients. He always answers my questions with out the condition to have to buy the car. I believe he has an amazing attitude and is always a pleasure in assisting me. Best Regards More
I normally do not like to visit car dealerships, but this was a very pleasant experience. The service was as good as it gets. I have owned Lexus, BMW and Infiniti, but this is my first Mercedes and I was eno was a very pleasant experience. The service was as good as it gets. I have owned Lexus, BMW and Infiniti, but this is my first Mercedes and I was enormously pleased by the service and the attention to detail in terms of the condition of the car when it was delivered to me. Peter Warwar did an excellent job. More
Peter was very helpful and even after the purchase has been in contact with me I would recomend anyone interested in purchasing a vehicle to ask for Peter Warwar. Also the dealership is very nice clean an been in contact with me I would recomend anyone interested in purchasing a vehicle to ask for Peter Warwar. Also the dealership is very nice clean and has a great atmosphere. In my eyes it is a hidden gem. More
In the past, I have purchased two new Mercedes automobiles from this dealership with an outstanding experience both times. This visit resulted in the purchase of a used C class in excellent condit automobiles from this dealership with an outstanding experience both times. This visit resulted in the purchase of a used C class in excellent condition for my wife. The salesperson, Peter Warwar, was a pleasure to deal with. He was highly knowledgable, friendly, and took care of all of the details perfectly. He has followed up with us to make sure that everything is going well with the car. Not only will recommend this marque, dealership and salesperson to my friends, I will certainly return if I have need for another automobile. More
I am giving this rating because I had a great experience w/ this dealership overall & w/ my sales person Phil Leite. It was a long distance purchase & Phil & the staff handled the details very quickly & eff w/ this dealership overall & w/ my sales person Phil Leite. It was a long distance purchase & Phil & the staff handled the details very quickly & efficiently prior to my flying to Miami. Phil picked me up from the airport, showed me my car in detail & let me drive it before we did paperwork. The car was perfectly detailed & all CPO maintenance had been done to perfection. The paperwork was organized & ready to go when I got there so it only took a few minutes to complete the transaction. I toured the dealership & it's a very impressive place. Every person I met on staff was friendly & courteous. Phil & I had a nice lunch & then I began my 1100 mile journey in my beautiful 2007 S65. It was a great experience & I hgihly recommend Mercedes benz of Coral Gables. More
THE SERVICE AT THIS DEALERSHIP HAS ALWAYS BEEN EXCELLENT. I DRIVE A C-CLASS AND THEY ALWAYS MAKE ME FEEL AS IF I DROVE AN S-CLASS. AS SOON AS YOU DRIVE UP I AM GREETED BY A PORTER OR A SERVICE REP. IN MY CAS I DRIVE A C-CLASS AND THEY ALWAYS MAKE ME FEEL AS IF I DROVE AN S-CLASS. AS SOON AS YOU DRIVE UP I AM GREETED BY A PORTER OR A SERVICE REP. IN MY CASE MR SANCHEZ USUALLY SEES ME ARRIVE OR IS EXPECTING ME. AT THIS POINT THE REST IS EASY!! BY THE WAY I ALWAYS GO IN TO THE WAITING LOUNGE FOR A FREE FRESHLY BREWED CUP COFFEE FROM A GREAT LITTLE MACHINE WHICH IS BETTER THAN STARBUCKS. More
No words to describe the quality of people you have working at the Service Dept. of Merceds Benz Coral Gables... I showed up on 06/19/2010 @ 11:00am to fix a Flat Tire, had to wait 15min.until I went working at the Service Dept. of Merceds Benz Coral Gables... I showed up on 06/19/2010 @ 11:00am to fix a Flat Tire, had to wait 15min.until I went inside to ask for help, since there was NO ONE outside...finally left the car for service, they called me @ 1:30pm to let me know that they were working on the tire and that they will be calling me again to let me know when the car was ready. I had to call @ 3:45pm, so they can tell me that the car was ready, and that I had 15min. to go pick it up, otherwise, the car will have to stay until Moday morning... Spoke with the Cashier to see if I could pay the balance over the phone, while my husband had already left to pick up the car and got there at 4:05pm. Never in my entire life I have experience this type of mediocrity and burocracy from a private company. As I was speaking with 'Guido' and explaining to him that this was unacceptable, he tranferred me to speak with the Service Manager, which conviniently happened to be out of the office for the weekend, so I was getting his voicemail... This will the the LAST TIME I take my car for service to this location, completely unacceptable to deal with this issue over a FLAT TIRE REPAIR!! Not to mention, that I had left some presents in my car that I needed for this coming Father's Day, so basically this scenario had ruined the event for the entire family!!! I will make sure to spread the word about this issue to every single person I know that owns a Mercedes Benz, so they can opt to choose another service location. I honestly thought that I was dealing with the quality of service that this type of car maker deserves!!! More
I had a surprising experience with Peter Warwar. I was I had a surprising experience with Peter Warwar. I was referd by a friend who told me Peter was the best. I took it on face value but didn't really t I had a surprising experience with Peter Warwar. I was referd by a friend who told me Peter was the best. I took it on face value but didn't really think he was much different from other car salesmen. I found out he was in a class all by himself a true gentlemen. I kept waiting for something to go wrong but it just was the smoothest experience my wife and I ever had purchasing a car. Peter handled the entire Transaction flawlessly and was so facilitating to all our requests he never said "no" to anything. It was a pleasure to purchase our pre own Designo S550 from Peter and Mercedes Benz Coral Gables, the former Bill Ussery Motor. Thanks especially to Susie Sastre who always greeted us with a smile and always made us the best cuban coffee. But the best experience didn't finish yet. Peter even had our present S63 detailed while we waited to take delivery of our new car. More