Reason for Visit: Sales (New)
I recommend this dealer: Yes
My Review of Mercedes-Benz of Encino:
Thursday, 14 May 2009
In April of 2008, I bought my first Mercedes Benz ever. I had been wanting to own a new Benz since I was twenty or twenty one years old, but it was not God's timing at the time, but I thank God often that although it took me nearly 30 years to get my first Benz, it was well worth it. My motto is "everyone in life at some points wants to drive and own a new Benz or BMW because they are the best cars in the world to own. If that was not true, then why would so many famous movie, t.v stars and sport stars own them.
I started car shopping in November 2007 and after going to five dealers, Mercedes Benz of Encino, California was the best ever, followed closely by great service at Mercedes Benz of Torrance (South Bay). The worse service I received during my search was at Penske and Keyes.
It was the great salesmanship of Greg Jarvis, former employee, Alex Taylor and Ryan Huffman that made it all worth it. They never once made me feel pressured to buy a car on the spot and unlike Penske, they did not ignore me based on the way I was casually dressed. I highly recommend Greg and Ryan any day and if I am still living in California in four-five years, I will buy my next Benz from them again.
Also, I would like to point out the service department is also great, starting with Mr. Curtis Friedberg, Kevin Malone and Grace Garcia. Mr. Friedberg told me the over all cost of my first A-service, so I knew the exact amount to have in cash to pay, but also Kevin was nice enough to give me a loaner car (Free of charge) so I could make my youngest son's wedding. While waiting the lobby, the nice Latina Grace Garcia was great and very friendly. I truly enjoyed talking with her in Spanish and the fact that she is from Guatemala and now my daughter in-law is also.
Quote of the month:
"Feed your faith in God and your doubts will starve to death." by Les Brown
Nay K.
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