Back

Mercedes-Benz of Georgetown

Georgetown, TX

4.8
1,140 Reviews
If you’ve been looking for a Mercedes-Benz auto dealer with a high-quality selection of new vehicles, pre-owned models, and a dealership facility and team that meets the superior level of quality set by this German automaker, then Mercedes-Benz of Georgetown is the dealership for you. We are proud to be a part of Group 1 Automotive, the third largest automotive dealer group in the United States, an International Fortune 500 Automotive Retailer, and one of 162 high-quality dealerships. It has only been through a genuine dedication to quality, service, and an attention to detail that Group 1 Automotive has grown to its current level, and Mercedes-Benz of Georgetown is committed to meeting those standards while also providing a local, hometown touch. As a Mercedes-Benz dealership, we know our clients expect a higher level of vehicle as well as a higher level of service. The Georgetown sales team has been carefully trained to understand the full extent of the Mercedes-Benz lineup, and we will gladly help guide you to the right vehicle based on your desires in terms of performance, luxury, and style. We’ll gladly help you finance your vehicle through our finance department, and our service department will be there to manage all your Mercedes-Benz service needs. Browse our website for more information about the dealership and inventory, and then stop by and see us to take a test drive or chat with our experts at 7401 S IH 35 Frontage Rd in Georgetown, TX. Should you ever have any questions about the dealership, our inventory, or the services we provide, feel free to get in touc
Contact Dealership

7401 S Interstate 35

Georgetown, TX

78626

Directions

By Type

Showing 1,140 reviews

February 26, 2026

Charles Griffin did a great job locating the vehicle I was looking for!!!! He had several people on the hunt for me. He even bought me lunch.! Now THAT’S what I call SERVICE! Thanks Charles! More

by BSA
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reagan Griffin in finance was also super!
February 25, 2026

Exceptional and consistent customer care and dedication to problem solving. Recommend without reservation. Thank you. More

by Clauryssen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden, Corey and his team.
February 19, 2026

Amazing customer service! The service team was efficient and fast! They have a wonderful waiting area fully stocked with snacks, coffee and tea!! More

by whittlinger.terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fouad Batlouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2026 -

Mercedes-Benz of Georgetown responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Georgetown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2026

Staff was great and very professional from start to finish, Osmary was on top of it as well as everyone involved. More

by sami_8773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2026 -

Mercedes-Benz of Georgetown responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

February 16, 2026

I recently entered into another lease agreement with Mercedes-Benz, and the entire experience was exceptional. The process was smooth, professional, and exceeded my expectations. More

by Lb315.lb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myron Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shamier
Feb 19, 2026 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 15, 2026

I was told that they would pick up my car in austin and provide service and I did sign all the documents including the one that said I would have the liability along with providing used gas or be charged. More

by chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
grant
Feb 19, 2026 -

Mercedes-Benz of Georgetown responded

Thank you for sharing your feedback. I’m very sorry to hear about the inconvenience and frustration you experienced with the pickup and return of your vehicle. This is not the level of service we aim to provide, and I understand how disappointing it must have been when our process did not meet the expectations we set. I would appreciate the opportunity to review what happened in more detail and work toward making this right. Please feel free to contact me directly at 512-942-6938 so I can personally assist and help restore your confidence in our dealership. – Robert Diaz, Service Manager

February 14, 2026

Service department is horrible. I have a $150k Mercedes, under warranty that has been in numerous times. I have had to fight them over what is covered under warranty. The most recen More

by Mdftx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
Feb 19, 2026 -

Mercedes-Benz of Georgetown responded

I'm sorry to hear that your experience fell short of the level of service we strive to provide. I would appreciate the opportunity to learn more about your recent visits so I can better understand what happened and work toward restoring your confidence in our service department. Robert Diaz Service Manager - Mercedes-Benz of Georgetown 512-942-6938 robertdiaz@group1auto.com

February 14, 2026

Arrived for service A today. My service Rep, Kayle was wonderful. She explained the process and options for the service. I waited for work to be done. Work was completed in the t More

by wesley.daniels1845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle
Feb 18, 2026 -

Mercedes-Benz of Georgetown responded

Hello, we're happy to hear you had such a positive experience with Kayle! Feel free to reach out to us if you need anything. Have a wonderful day.

February 11, 2026

You have to go far these days to find a dealer that you can trust to repair your car. Not just parts changers. The dealer made sure my vehicle was in top notch working order before they released it to me. More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Service Advisor
Feb 13, 2026 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2026

Appreciate his professionalism and customer service that helped me decide on the best vehicle to purchase. Thanks for a job well done! More

by Rebecca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myron Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2026 -

Mercedes-Benz of Georgetown responded

Hello Rebecca, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

1
...