Mercedes-Benz of Georgetown - Service Center

Everything I hoped it would be My Mercedes has turned out to be everything I hoped it would be. Simply going in and having the license plates put on showed me that I had stepped up My Mercedes has turned out to be everything I hoped it would be. Simply going in and having the license plates put on showed me that I had stepped up to a new level. I look forward to the experience of owning a great automobile. More

Excellent customer service! Mercedes Benz of Georgetown service department provides excellent customer service! I have worked will Wendy on several occasions and she has been won Mercedes Benz of Georgetown service department provides excellent customer service! I have worked will Wendy on several occasions and she has been wonderful to work with! More

Took my vehicle in for service. Took my car in for an oil change. I knew there were other things that needed to be serviced as well but didnt mention it. Kevin Kelley brought to my a Took my car in for an oil change. I knew there were other things that needed to be serviced as well but didnt mention it. Kevin Kelley brought to my attention all that needed to be truley serviced with out being pushy trying to over sale me on services. He was very friendly and professional. I had a great experience and will return in the future! More

Great experience with my schedule a service . My service consultant , Jeff Geary , did a wonderful job accommodating my schedule and getting me in to the dealership for my service. My service was My service consultant , Jeff Geary , did a wonderful job accommodating my schedule and getting me in to the dealership for my service. My service was done promptly, completely, and professionally. I would highly recommend Jeff and the staff at Mercedes-Benz of Georgetown to my friends and colleagues. Nothing but positive to report. Matt Gravelle More

Good service The friendly folks at Mercedes Benz of Georgetown did a great job servicing my vehicle. I would highly recommend them to anyone looking for a car or The friendly folks at Mercedes Benz of Georgetown did a great job servicing my vehicle. I would highly recommend them to anyone looking for a car or a quality company to service your car. More

Great experience at MB Georgetown I took my C300 in for service. The service rep's name was Kevin Kelley. He was very friendly and seemed to enjoy his job. I went in for basic servi I took my C300 in for service. The service rep's name was Kevin Kelley. He was very friendly and seemed to enjoy his job. I went in for basic service, but knew there were a few items that needed addressing. Normally, I tell repair shops no because I don't trust them. My experience at MB Georgetown with Kevin was very different. He called out the issues that I knew needed addressing, but there was zero pressure. He explained why it was important and it was as if we were friends and he was shooting me straight. I don't enjoy spending extra money when I take my vehicle in for basic service but Kevin made the experience painless. Honest guy that you can trust. Ask for him if you go to MB Georgetown for service work. More

Service The service department is great able to get my SUV in with short notice. Very informative and courteous staff. Wendy was very helpful. Will keep comin The service department is great able to get my SUV in with short notice. Very informative and courteous staff. Wendy was very helpful. Will keep coming to this dealership for service More

Great customer service!! They have been prompt and courteous each time I have been to customer service department. Everyone in the process has been professional and make me fe They have been prompt and courteous each time I have been to customer service department. Everyone in the process has been professional and make me feel important. More

Always very helpful and I am treated with respect. They help me solve the problem without hAving to return a second time for the same problem. A great service rep. and I am treated with respect. They help me solve the problem without hAving to return a second time for the same problem. A great service rep. More

Great Service; attentive to customer needs I came for routine service but was unable to get a loaner car as planned. So even though I had to re-schedule, my rep was very attentive to my needs. I came for routine service but was unable to get a loaner car as planned. So even though I had to re-schedule, my rep was very attentive to my needs. He rescheduled me for a better time and made sure to get all the details right. More