Mercedes Benz of Hagerstown - Service Center

Alex, who handles my E-430 Mercedes, always pleasant and so helpful, took care of my car and fixed it swiftly. I have been driving this car for almost 24 years and drives like a new car. Outstanding servi so helpful, took care of my car and fixed it swiftly. I have been driving this car for almost 24 years and drives like a new car. Outstanding service, no complaints. More

Alex always makes me feel good when I come to do service he has excellent customer service friendly good employee I can count on Alex Folz no worries the ladies at the desk are always treating me with digni he has excellent customer service friendly good employee I can count on Alex Folz no worries the ladies at the desk are always treating me with dignity respectful overall I’m happy with the service More

Alex and the service department at this dealership is first rate. I consistently receive excellent service and communication. first rate. I consistently receive excellent service and communication. More

Excellent and honest service since I’ve been bringing my vehicle in these past 10 years. vehicle in these past 10 years. More

Great service friendly staff Rob was great and very informative and honest great place to take your vehicles informative and honest great place to take your vehicles More

Friendly, honest people. No sales pressure. Great service.. Knowledgeable people. Friendly cashiers. Helpful people. Waiting room could use some improvement. No sales pressure. Great service.. Knowledgeable people. Friendly cashiers. Helpful people. Waiting room could use some improvement. More

I needed a quick turn-around repair of my front left window. An appointment was made for the next morning, the repair was made in less than an hour, and the repair charge was reasonable. window. An appointment was made for the next morning, the repair was made in less than an hour, and the repair charge was reasonable. More

The quality of service provided is very good. We recommend this dealer and will continue to use for our service needs. We recommend this dealer and will continue to use for our service needs. More

Excellent services on advisor and the people in the office, they treated me like VIP even though I didn't bought the vehicle there. Thank you office, they treated me like VIP even though I didn't bought the vehicle there. Thank you More

A truly great dealership. Fair and honest in pricing their services and willing to go the extra mile to satisfy their customers. A lot of Mercedes-Benz dealerships have dubi Fair and honest in pricing their services and willing to go the extra mile to satisfy their customers. A lot of Mercedes-Benz dealerships have dubious reputations, but not Mercedes-Benz of Hagerstown. Always helpful, always courteous. Always professional. Nick, Lisa, and Elizabeth make taking my car in for servicing a pleasure. More