Alex Folz
Alex Folz at Mercedes-Benz of Hagerstown
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Alex Folz

Service Liaison

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

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5.0
187 Reviews
5.0

187 Reviews

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187 Reviews of Alex Folz

April 20, 2024

Dealership Rating
Employee Rating

We had a great experience, easy transaction, courteous and knowledgeable staff and fast service. Highly recommend. More

by 2dawgbluz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Shemon, Rob Edmonds

Apr 22, 2024

Mercedes-Benz of Hagerstown responded

We're delighted to know that you had a great experience with us at Mercedes-Benz of Hagerstown! Thank you for recommending our knowledgeable staff and quick service. We appreciate your support!

March 24, 2024

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Employee Rating

I've leased and purchased vehicles from Mercedes-Benz of Hagerstown for the past 25 years. Every time, the salespersons, financial staff and all involved in the process were professional, courteous, and wor More

by Pcilladi1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Mercedes-Benz of Hagerstown responded

It's fantastic to know that you've had consistently positive experiences with us at Mercedes-Benz of Hagerstown over the years! Rob and our team appreciate your loyalty and we're glad to have been able to assist in finding the best deals for you!

March 05, 2024

Dealership Rating
Employee Rating

Friendly, honest people. No sales pressure. Great service.. Knowledgeable people. Friendly cashiers. Helpful people. Waiting room could use some improvement. More

by Ykn
Recommend Dealer
Yes

Other Employees Tagged: Barry London

Mar 06, 2024

Mercedes-Benz of Hagerstown responded

We appreciate your feedback! It's great to know you found our team at Mercedes-Benz of Hagerstown friendly, honest, and helpful. We'll definitely take note of the waiting room for future improvements. Thanks again!

March 05, 2024

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Employee Rating

Our 2024 Is the third vehicle we’ve purchased at this dealership and with Barry London. Everyone at MB of Hagerstown has always treated us well. Barry is very concerned about the sale and making sure the More

by pdfromwv
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Christine Thomas

Mar 05, 2024

Mercedes-Benz of Hagerstown responded

It's fantastic to know that you've had consistently positive experiences with us at Mercedes-Benz of Hagerstown! We appreciate your recommendation and are glad our team, especially Barry, has been able to make the car buying process smooth for you each time. Enjoy your new ride!

February 13, 2024

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Employee Rating

I needed a quick turn-around repair of my front left window. An appointment was made for the next morning, the repair was made in less than an hour, and the repair charge was reasonable. More

by CL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dena Burger

Feb 14, 2024

Mercedes-Benz of Hagerstown responded

We're glad to know that our team at Mercedes-Benz of Hagerstown was able to provide you with a quick and efficient repair service. Thank you for sharing your positive experience!

February 05, 2024

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The quality of service provided is very good. We recommend this dealer and will continue to use for our service needs. More

by flohnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Mercedes-Benz of Hagerstown responded

We're glad to know you've had a positive experience with our service at Mercedes-Benz of Hagerstown. We appreciate your recommendation and look forward to continuing serving your needs in the future!

January 31, 2024

Dealership Rating
Employee Rating

Excellent services on advisor and the people in the office, they treated me like VIP even though I didn't bought the vehicle there. Thank you More

by Tai nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Mercedes-Benz of Hagerstown responded

Tai, we're delighted to know you felt like a VIP at Mercedes-Benz of Hagerstown! Our team is always here to provide top-notch service. Thanks for your review!

December 12, 2023

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Employee Rating

I’ll definitely recommend Mercedes of Hagerstown. The whole staff is fantastic!! If you’re looking to purchase, ask for Kyle, he’s fantastic!! He goes above and beyond to make sure you get exactly wh More

by kryslyons
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2023

Mercedes-Benz of Hagerstown responded

We're delighted to know you had a fantastic experience with Kyle and the rest of our team at Mercedes-Benz of Hagerstown. Your recommendation means a lot! We strive to provide top-notch service for all customers, so it's great hearing that we hit the mark with you. Enjoy your new ride!

October 23, 2023

Dealership Rating
Employee Rating

This dealership is outstanding in every way. Absolutely tops in every category. From the Service Department through the Sales Department, every one I encounter is professional, knowledgeable, po More

by vjverdeyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Austin Shemon

Oct 23, 2023

Mercedes-Benz of Hagerstown responded

We're delighted to know you've had such a positive experience with both our sales and service teams at Mercedes-Benz of Hagerstown! Thanks for putting your trust in us - it means the world!

October 01, 2023

Dealership Rating
Employee Rating

The dealership is well staffed with very experienced and friendly service employees. Alex provides prompt reliable service and information when servicing our mercedes. More

by wflepore33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Mercedes-Benz of Hagerstown responded

We're glad to know you had a positive experience with Alex and our team at Mercedes-Benz of Hagerstown. We strive for prompt, reliable service every time! Thanks for the review, and see you next time!

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