Mercedes Benz of Henderson

Mercedes Benz of Henderson
925 Auto Show Dr
Henderson, Nevada 89014

Sales: (702) 485-3000
Service: (702) 485-3131
Parts: (702) 485-3060

Manufacturer: Mercedes-Benz

Most Reviewed Employees
Ray Jimenez Ray Jimenez
Internet Director
Pete Moneo Pete Moneo
Finance Manager
Jason Abbott Jason Abbott
Finance Director
Willie Mann Willie Mann
Sales Consultant
Tom Judge Tom Judge
Sales Consultant
Dreena Nelson Dreena Nelson
Sales Consultant
Nate Scheinbaum Nate Scheinbaum
Sales Consultant
Ray Burke Ray Burke
General Manager
Rich Woodford Rich Woodford
Fleet/Commercial Manager
Doug Murray Doug Murray
Service Consultant
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Automated Car Wash
Cable TV
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Drinks
Free Loaner Cars
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines
S Class Cafe- coffee, drinks, snacks, sandwiches, salads
Retail Store
After Hours Drop-Off
Automated Car Wash
Cable TV
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Drinks
Free Loaner Cars
Free WiFi
Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 8:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
39 Reviews
Mercedes Benz of Henderson

Overall Score: 5 Star Rating4.8



About Mercedes Benz of Henderson
Certified: Mercedes Benz of Henderson
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Mercedes Benz of Henderson has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Mercedes Benz of Henderson
Mercedes-Benz of Henderson; The Newest Star in the Desert.
Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes service in the Las Vegas Valley.
We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.


jackiebaker
4/28/2012 3:11:44 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Abbott, Ray Burke, Butch Jacobs, Willie Mann, Paul Williams

My Review of Mercedes Benz of Henderson:
I have driven MB for over 15 years and have bought from dealer all over US. I can truly say that this dealership is the best of the best. The no hassle or haggle is what I really appreciate. The quality of service is great. The entire process took about 15 minute and I was driving off. The management group is the best in the business. Ray Burke is one of the greatest GM I have ever done business with. The new GM Jim is awesome and a very friendly guy and making customers loyal is top priority. KEEP UP THE AWESOME JOB MB HENDERSON. I HAVE BOUGHT 2 MB this year and each experience has been great. They also wash your car for you everyday if you like which is big in the desert.

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mpaula
3/23/2012 3:17:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Abbott, Ray Burke, Ray Jimenez

My Review of Mercedes Benz of Henderson:
Autstandig, supperior customer services. In my hamble opinion Mercedes Benz don’t sell car instead Mercedes Benz catter to customer needs and or wants with a car that made me feel at home.
I drove out Mercedes Benz dealership with peace of mind and trust that I don’t have to worry about anything, Ray will take care of me. Wow...what a great feeling!

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reicht
3/14/2012 12:22:19 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Judge, Butch Jacobs and Peter Moneo

My Review of Mercedes Benz of Henderson:
OUTSTANDING service - bought two cars there in the last month, and both deals were easy and painless - what a concept. Fantastic customer service in all respects.

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BONHILL1
3/7/2012 4:33:11 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: RAY LONG

My Review of Mercedes Benz of Henderson:
I will be back to this dealer and will tell ALL my friends to go buy a car here. Ray Long did an amazing job. I was in and out with my new car in less than 90 minutes. I plan on going back in the near future to buy another car. They gave me a great deal and I will not forget the work they did for me.

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Jo Dennis
3/1/2012 9:44:39 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: RAY JIMENEZ

My Review of Mercedes Benz of Henderson:
Every aspect of the sales process was beyond perfect from beginning to end. My happiness and satisfaction were the top priorities throughout. Everything was eagerly done to accommodate my slightest wish.

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watkinslw
2/24/2012 5:36:31 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Hatting, Pete Moneo, Butch Jacobs

My Review of Mercedes Benz of Henderson:
Great experience, everyone was so professional and not pushy at all. Love the car!! This is the 2nd car I purchased from Mercedes, and I love the new updates on the Nav. Great job....

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Tim Derry
2/4/2012 5:12:34 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ray Jimenez, Pete Moneo

My Review of Mercedes Benz of Henderson:
I had been looking for a new E350 for months. I had visited 3 dealers and had emailed 5 more.All though all the dealers were friendly I wasn't finding any of them willing to work with me in regards to the exact car I wanted and the pricing of the car. I was surfing the internet and was looking at the new inventory at Mercedes of Henderson in Henderson,NV. I found a car that interested me and called the Internet Manager Ray Jimenez.I told Ray what I was looking at and wanted to make an appointment. He said no appointment necessary that he would be available when I came down. My wife and I arrived 30 minutes later. We met Ray in the showroom and told him what we were looking for. He ask us to come to his office to discuss Mercedes Benz. Ray made it very clear that he and Mercedes Benz of Henderson wanted to earn my business. Ray took us outside to view the E350 we were interested in. After showing us the car and answering our questions about the car we took a test drive. It was everything we had expected. Went back to the office to discuss pricing. No pressure from Ray, he really wanted to work with us in getting a price we could live with. We came to an agreement on price for the car and for a trade in of our GMC Acadia.Paperwork was handled in a timely manner by Ray and then by Pete Moneo the finance manager. It took less than 30 minutes with Pete to complete the transaction.After signing the contact for the car we went back to see Ray. He had our new car ready for delivery. We spent the next 90 minutes going over every detail of the functioning of the E350. I have never had anyone in a car dealer spend that about of time on showing me how all the features of a new car work.
I look forward to enjoying my new E350 and also looking forward to doing business with Ray and Pete again. Best car experience I have ever had.

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george 1
1/23/2012 12:33:43 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Judge, Gary Kizirian, Pete Moneo

My Review of Mercedes Benz of Henderson:
my husband has always wanted a mercedes and nowhe finally got a new one for his 73rd birthday. he is estatic.he loves it we have nothing but good things to say about the dealership.we were treated like royalty in both the buying process and after.we could not have ask for more. everyone we dealt with went far beyond expectations.

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SapphireCraig
12/31/2011 10:17:06 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Pete Moneo, Rich Woodford

My Review of Mercedes Benz of Henderson:
Rich goes above and beyond in all areas. He truly makes me feel as a valued client and is consistent in doing so. And I also felt very comfortable working with Pete. That is a huge compliment for his position in financing.
Thank you,
Craig Turner

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alabama5041178
12/28/2011 2:07:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Willie Mann

My Review of Mercedes Benz of Henderson:
Great experience Mr Mann was very patient with my wife and also sensitive to my needs that we did not have a lot of time to spend in the dealership.

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Reviews 11-20 >>