Mercedes-Benz of Hunt Valley - Service Center

My service associate, James Artis, is an absolute treasure! He is always prompt and attentive to my needs and always courteous and friendly as well. He makes scheduling and bringing my car in for ser treasure! He is always prompt and attentive to my needs and always courteous and friendly as well. He makes scheduling and bringing my car in for service a positive experience!!! More

They are very Accommodating, friendly and quick service. Never any issues here and they follow up. Never any issues here and they follow up. More

Part ordered was the wrong part waited 2 months. Now have to wait even longer. Now have to wait even longer. More

Had a unique repair request for wheel welding. They found me a vendor to do the repair and saved me several thousand dollars over the cost of a new rim. Also kept me in the loop during the process They found me a vendor to do the repair and saved me several thousand dollars over the cost of a new rim. Also kept me in the loop during the process. More

I went back to MB of Hunt Valley for service. I had worked with this dealer over the last 25 years but had gone to another dealer because of some issues. I ma glad came back. Sam, my service advi I had worked with this dealer over the last 25 years but had gone to another dealer because of some issues. I ma glad came back. Sam, my service advisor, reminded me of why I really like this dealership. He was on top of everything and treated me with respect and professionalism. More

This was by far the best service I’ve had on my vehicle. It was quick, easy, and the technician did an amazing job repairing my vehicle. I’ll definitely be back! It was quick, easy, and the technician did an amazing job repairing my vehicle. I’ll definitely be back! More

Sam Wu is the best. Extremely knowledgeable, courteous, and friendly. The store is immaculate and definitely caters to the customers. Extremely knowledgeable, courteous, and friendly. The store is immaculate and definitely caters to the customers. More

Again, Sam Wu's attention to detail made my service call for my Mercedes seamless! He is ON IT! Appreciated his professional advice regarding the maintenance and safety of my vehicle. Thanks Sam! for my Mercedes seamless! He is ON IT! Appreciated his professional advice regarding the maintenance and safety of my vehicle. Thanks Sam! More

Very clean, nice waiting room, perhaps more seating--none available for one elderly gentleman, perhaps some small tables to rest drinks? available for one elderly gentleman, perhaps some small tables to rest drinks? More

They are very professional. Sam was my service advisor. He was nice and helpful. I highly recommend them. Sam was my service advisor. He was nice and helpful. I highly recommend them. More