Mercedes-Benz of Hunt Valley - Service Center

Sam was extremely helpful and one of the best service professionals ive worked with. Went out of his way to vacuum my dusty car and get all the leaves out and it felt like he genuinely cared about my ca professionals ive worked with. Went out of his way to vacuum my dusty car and get all the leaves out and it felt like he genuinely cared about my car (which i did not take great care of) More

I went in for 60k service. Sam Wu was very professional, answered my questions and gave great service. Even though they were pretty busy that day, he did his best to get me in Sam Wu was very professional, answered my questions and gave great service. Even though they were pretty busy that day, he did his best to get me in and out as quickly as possible. More

Dealer recommends services not recommended by mercedes benz without disclosing that they, not Mercedes recommend the additional services. benz without disclosing that they, not Mercedes recommend the additional services. More

Great service \. Warranty work performed professional. Good pick up and drop of service. Frequent communication Warranty work performed professional. Good pick up and drop of service. Frequent communication More

John always goes above and beyond. His knowledge and communication are incredible. Autonation need to realize how valuable this service advisor is. Can’t say enough about JOHN. He also His knowledge and communication are incredible. Autonation need to realize how valuable this service advisor is. Can’t say enough about JOHN. He also speaks highly about management and autonation. More

Jessica was amazing, very knowledgeable, professional and courteous. She rescheduled my appointment when I was late and ensured that my loaner vehicle was ready for my arrival. Checking was quick and hassl courteous. She rescheduled my appointment when I was late and ensured that my loaner vehicle was ready for my arrival. Checking was quick and hassle free and I really appreciated her taking 360 pictures of my vehicle. She is the very best! More

Sam Wu was very professional and thorough. He kept me up to date on the entire process. Everything was done in a timely manner. He kept me up to date on the entire process. Everything was done in a timely manner. More

John Hawkins ( who takes care of me when I visit) is an ambassador for your dealership! Friendly, accurate and always willing to help! ambassador for your dealership! Friendly, accurate and always willing to help! More

I am so impressed with the quality of the service at this amazing service center! amazing service center! More

The service at the dealer was as expected, although i went there for a diagnosis only. Service was exceptional. John in the service department was very helpful. Matthew at parts was as well. What owning went there for a diagnosis only. Service was exceptional. John in the service department was very helpful. Matthew at parts was as well. What owning a Benz is all about. More