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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
814 Reviews

10231 Atlantic Blvd

Jacksonville, FL

32225

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814 Reviews of Mercedes-Benz of Jacksonville

January 03, 2026

The service provided by mobile tech Germail was outstanding! He was extremely professional and courteous and went out of his way to make sure I was completely satisfied. I would highly recommend hi More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germail
Jan 06, 2026 -

Mercedes-Benz of Jacksonville responded

Angela, thank you for sharing your positive feedback about Germail! We are so grateful for your support and we hope to welcome you back to Mercedes-Benz and Sprinter of Jacksonville in the future.

December 28, 2025

The Mercedes Benz Sprinter service technician was timely, professional and provided the same quality service as I receive at the dealership. More

by mrst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germail
Dec 29, 2025 -

Mercedes-Benz of Jacksonville responded

Thank you for the positive feedback! We're thrilled to hear that our service technician provided timely, professional, and high-quality service. We look forward to serving you again at Mercedes-Benz and Sprinter of Jacksonville.

December 27, 2025

I received outstanding service and follow-up by Adam (Service Writer). Adam kept me informed of all needed service and delivery. I have been driving M/B for almost 50 years, and I must to say, Mercede More

by kaycpd96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam ( Service Writer)
Dec 29, 2025 -

Mercedes-Benz of Jacksonville responded

Thank you for your kind words and for your trust over the years! We'll pass your appreciation to Adam. We look forward to keeping your Mercedes in top shape for many more years at Mercedes-Benz and Sprinter of Jacksonville!

December 20, 2025

Excellent walk in service. Short wait. Good care of my Mercedes. Johnathen hill, Ser ice Fep outstanding. More

by mtaranto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathen Hill
Dec 22, 2025 -

Mercedes-Benz of Jacksonville responded

We're glad you were satisfied with our efficient service and support from Johnathen here at Mercedes-Benz and Sprinter of Jacksonville!

December 10, 2025

Fields Mercedes gives good service and extremely credible organization. Professional staff that takes care of your issues promptly and precisely. For exceptional service use Field’s Mercedes. More

by Bobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Fultz
Dec 10, 2025 -

Mercedes-Benz of Jacksonville responded

Bobo, hearing how happy you are with our team has made our day! Thank you for supporting Mercedes-Benz and Sprinter of Jacksonville with your fantastic feedback.

December 07, 2025

Drop off went seamless I was kept up to date on the process and vehicle was repaired quickly More

by Shaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camille in service
Dec 08, 2025 -

Mercedes-Benz of Jacksonville responded

Shaun, it means so much to us to see your review! Thanks from the team at Mercedes-Benz and Sprinter of Jacksonville.

December 07, 2025

Service is good. They took good care of my car and resolved the problem at first try. More

by Shrimpandgrits2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camille
Dec 08, 2025 -

Mercedes-Benz of Jacksonville responded

There is nothing better than a great review. Thanks for giving Mercedes-Benz and Sprinter of Jacksonville your business!

December 05, 2025

Was immediately greeted by Julia who did an excellent job throughout the entire process. She was awesome at helping me understand the process and made sure the job got done as efficiently as possible. She d More

by caseyquinif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
Dec 05, 2025 -

Mercedes-Benz of Jacksonville responded

We’re so happy you had a seamless process with Julia! We’ll be sure to pass your kind words along. Thank you for choosing Mercedes-Benz and Sprinter of Jacksonville!

December 04, 2025

This was not my first experience with Mercedes Benz of Jacksonville excellent service!! My Service Manager Mr Dalton was very professional and kind he explained everything to me step by step! This let me More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Dalton
Dec 05, 2025 -

Mercedes-Benz of Jacksonville responded

Joyce, we're happy to have your repeat business and glowing review! Thank you for choosing Mercedes-Benz and Sprinter of Jacksonville and for sharing your experience with Dalton.

November 29, 2025

Jonathan my fantastic service manager. This is my 4th Mercedes! As long as Jonathan is there I will always drive a Mercedes! Professional, clear communications and always greats me like More

by c.wichert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hill
Dec 01, 2025 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your feedback about Jonathan and our team! We truly appreciate your loyalty at Mercedes-Benz and Sprinter of Jacksonville, and we look forward to serving you and your 5th Mercedes in the future!

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