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Mercedes-Benz of Littleton - Service Center

Littleton, CO

4.8
272 Reviews

272 Reviews of Mercedes-Benz of Littleton - Service Center

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May 17, 2023

Lelan and Nicholas were great as usual. Great communication and customer service. They got my car in and out in a timely manner. Thanks! Heather Pruitt More

by hcarrier1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Le-Len and Nicholas, Matt Guiet, Mike Hill
May 08, 2023

Excellent communication and detailed information regarding my service appointment which stretched into a second day. More

by s.haygood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Some Other Service Adviser
May 07, 2023

Dan Schrubbe is the service advisor extraordinaire . .. as always he solves all problems and it a pleasure to be in the service department. Thank you for the great service. More

by drlonshow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Schrubbe
May 05, 2023

LeLan was very knowledgable and helpful. The service was completed on time and my car was exceptionally clean when returned. More

by jlarock05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeLan
April 07, 2023

Chris in the Service Dept is a real pro! Kept us informed and has helped us with both service and a flying rock incident…Zander helped us in the past. Don’t understand any of these negative More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zander
November 07, 2022

Failed to fix an item while under factory warranty. Refuse to now fix under CPO warranty. Filed complaint to Mercedes. See where goes. Do not trust someone here when they say all its needs is a lit More

by george
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Guiet, Mike Hill
February 22, 2022

I have purchased a GLE 350 and a GLC 300 over a four year period of time. The Sales, Finance, and Service Departments were excellent! I am very satisfied, have recommended this establishment, and will conti More

by K. Hanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Pierce, Jared Heilmann, Patrick Rupas, Randy Smith, Matt Guiet, Mike Hill
November 30, 2021

Very disappointed in their conduct and arogance, they have no idea about their work, totally shady and unprofessional More

by nickusadz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Guiet
October 20, 2021

We were really in a bind when our sprinter van broke down and needed a new engine. Aaron Frankovich to the rescue! He and his team were professional, courteous, and kept us up to date with our repairs, as More

by cdelsandro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron frankovich
July 24, 2021

Their svc dept is the worst! Blew tire bc the svc dept didn't indicate wear 30 days ago. Had to bring tires to them to replace. Wanted to hold my car for a week with no loaner. HORRIBLE! More

by bbf528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thea