Mercedes-Benz of Long Beach - Service Center

Good service and like the phone communications and maintenance video. The pen for customer signature should be wiped clean between customers. Price for tire rotation was too high. maintenance video. The pen for customer signature should be wiped clean between customers. Price for tire rotation was too high. More

Excellent Service Nicholas Ortiz provided friendly professional service for my car in a short period of time. Thank you for your service. I would recommend this dealer Nicholas Ortiz provided friendly professional service for my car in a short period of time. Thank you for your service. I would recommend this dealership. More

Colby has great customer service skills . When I arrived he was very attentive and polite .It really shows Colby cares about the client’s comfort and convenience . he was very attentive and polite .It really shows Colby cares about the client’s comfort and convenience . More

I brought my GLK350 here for the Takata air bag recall service. Service was competent and excellent as always. Plus the complementary car wash is a nice touch. service. Service was competent and excellent as always. Plus the complementary car wash is a nice touch. More

RECALL NOTICE SUNROOF EXCELLENT SERVICE LOVED THE AFTER VIDEO ANALYSIS YOU EMAILED ME, SAYING I DO NOT NEED SERVICE NOW BUT BACK BRAKE PADS ARE AT 50 % & Employees dealt wi EXCELLENT SERVICE LOVED THE AFTER VIDEO ANALYSIS YOU EMAILED ME, SAYING I DO NOT NEED SERVICE NOW BUT BACK BRAKE PADS ARE AT 50 % & Employees dealt with: COLBY SHAFFER at Mercedes-Benz of Long Beach WAS HELPFUL & VERY PROFESSIONAL More

quick, efficient service Service completed on time. No surprises. Social distancing protocols in place. No problems. Accomodations were a little sparse for those of us cho Service completed on time. No surprises. Social distancing protocols in place. No problems. Accomodations were a little sparse for those of us choosing to wait for service. More

Serviced my car, service B. Mercedes Benz of Long Beach takes excellent care of my car. Additionally, they remind me when service is needed. They even pick your car up and home a Mercedes Benz of Long Beach takes excellent care of my car. Additionally, they remind me when service is needed. They even pick your car up and home and offer you a loaner. More

great always have great service and feel special and well taken care of but don't like having to come back and correct the mistakes in this review panel for always have great service and feel special and well taken care of but don't like having to come back and correct the mistakes in this review panel for the 25 word minimum....time is of the essence More

Excellent Service Colby was my service rep and he was Superb. He was friendly, informative, and attentive to all. He listened to all your questions and concerns. Colby was my service rep and he was Superb. He was friendly, informative, and attentive to all. He listened to all your questions and concerns. More

Christian went above & beyond to make sure my car was ready by a certain. He was friendly & accommodating. He made me feel comfortable knowing my car was in good hands and he was wearing very cool socks! ready by a certain. He was friendly & accommodating. He made me feel comfortable knowing my car was in good hands and he was wearing very cool socks!! More