Mercedes-Benz of Long Beach - Service Center

Our service advisor, Christian Magana Christian did an excellent job in communicating with us from beginning to end, and guiding us through our service options. The e-mailed vehicle video Christian did an excellent job in communicating with us from beginning to end, and guiding us through our service options. The e-mailed vehicle video inspection was extraordinary, as well. More

Great service Service Rep was very professional and kept me informed on the status of my car. I always receive good service at this dealership. I will return. Service Rep was very professional and kept me informed on the status of my car. I always receive good service at this dealership. I will return. More

(Sprinter Specialist) Bryan Hoffrichter was exceptional in his customer service. I am looking forward to going back to your department. Thank you very much for your support! in his customer service. I am looking forward to going back to your department. Thank you very much for your support! More

Excellent service Nick is excellent. He listens well, has a good understanding of how the different systems interact with one another. He sent me a video of the under Nick is excellent. He listens well, has a good understanding of how the different systems interact with one another. He sent me a video of the undercarriage that showed a problem that I wasn't aware of. The car runs better than ever. Thank you. More

The service I received was nothing less than perfect. Christian took great care of me and my car. He was honest and very thorough and gained my trust. Overall great experience. Christian took great care of me and my car. He was honest and very thorough and gained my trust. Overall great experience. More

Ask For Colby ! I have taken my two cars to Mercedes Benz of Long Beach for service for years. I always ask for Colby. He is friendly, cheerful and is always happy to I have taken my two cars to Mercedes Benz of Long Beach for service for years. I always ask for Colby. He is friendly, cheerful and is always happy to accommodate my requests. He keeps me informed of the work and progress of the service. I feel confident with his honest advice and excellent knowledge and expertise. More

Efficient and friendly service from everyone. A a a a a Efficient and friendly service from everyone. A a a a a a a a a a a a a a a a a a a Efficient and friendly service from everyone. A a a a a a a a a a a a a a a a a a a More

Always great service! Always a great service experience at MB Long Beach! Selene, Service Rep, is the best and always looking out for her clients. Purchased 6 cars from t Always a great service experience at MB Long Beach! Selene, Service Rep, is the best and always looking out for her clients. Purchased 6 cars from this dealership over the years! And keep coming back for more! More

Nick is a 10++ for customer service. He always goes above n beyond expectations.. he deserves a big raise. Highly recommend him to my friends n beyond expectations.. he deserves a big raise. Highly recommend him to my friends More

Nick did an outstanding job getting us in and out. Nick always works with getting our vehicle in and out for service, as well and having a loaner ready for us, as he understands our circumstances of l Nick always works with getting our vehicle in and out for service, as well and having a loaner ready for us, as he understands our circumstances of living on Catalina Island. More