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Mercedes-Benz of Louisville

Louisville, KY

4.5
918 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 918 reviews

August 02, 2013

I am a male, married 51 years to my wife and we were shopping for a new automobile for her. Our current Benz was a E320 and was 13 years old. I had traded an Acura to buy the Benz 13 years ago and was v More

by jchivatero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Aug 19, 2013 -

Mercedes-Benz of Louisville responded

On behalf of all of us here at Tafel Motors Mercedes-Benz , thank you for your kind words. It is our pleasure to provide you with the most satisfying customer service you deserve when purchasing a vehicle. We are happy to hear of your wonderful experience at our dealership, and we appreciate you sharing it with us. Skylar Crush will be thrilled to hear you were so pleased! We look forward to serving you and your family’s future automotive needs!

August 02, 2013

Skylar was a perfect mix of cordial and professional. I brought a friend with me while shopping for my Benz, and we were so pleased with Skylar and the deal that was arranged that my friend ended up buying More

by MSF970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush, Skylar Crush
August 02, 2013

Skylar was extremely professional and very friendly as our salesman in the purchase of our new "C" class. I would highly recommend him. He was extremely knowledgeable, courteous and best of all, gave us More

by Tim48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
August 01, 2013

Have al ways had the very best of experiences with Tafel Motors. First car purchased was an 87 Volvo. Honest, sincere, no gimmick sales approaches. Trustworthy. Pretty well sums it up. And the free car More

by shartmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Aug 19, 2013 -

Mercedes-Benz of Louisville responded

Excelling in customer service is very important to our dealership. We would like to extend our most sincere gratitude to you for taking the time to share your experience. It is humbling to know that we provide your best car buying experience, and we hope to see you in the future!

Aug 19, 2013 -

Mercedes-Benz of Louisville responded

Excelling in customer service is very important to our dealership. We would like to extend our most sincere gratitude to you for taking the time to share your experience. It is humbling to know that we provide your best car buying experience, and we hope to see you in the future!

July 24, 2013

Very friendly, low-key sales people with super-low prices. Ask for Josh for the best deal. He's very friendly, low-key, and he'll work with the dealership manager to ensure that you obtain a great pri More

by profrussray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 19, 2013 -

Mercedes-Benz of Louisville responded

Thank you for your time and feedback! We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service, and it sounds like Josh Reid was very successful in helping us to achieve our goal! Please do not hesitate to contact us with any questions or concerns you may have, and we appreciate your recommendations.

November 20, 2012

Absolutely worst experience. I bought a used car with just a few thousands miles and paid 55K. Once they sell the car, they are done. I tried to contact them using phone and email. they do not respond to More

by vicvic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kareem & Jesse
December 02, 2011

I found my Benz on Autotrader.com and I contacted Patrick Williams at Tafel Motors. From the 1st word "Hello", I knew he wanted to sell me a car. He sent me a personal video of the car and emailed me the com More

by snowball11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Williams
October 26, 2003

From my experiance if you want your car worked on correctly and fixed the first time you really have to push and stand your ground. If you do not ask for anything you will get nothing.<br><br>This i More

by slk320
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
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