Mercedes-Benz of Natick - Service Center

I had a very good experience! They are extremely proactive. made it very convenient and easy to go in for service. They are extremely proactive. made it very convenient and easy to go in for service. More

Very well run dealership - sales, service, the property, etc. All staff is very professional and well trained. etc. All staff is very professional and well trained. More

They pick up and drop off our car and provide a loaner making it SO convenient. Communicate clearly through the process so no surprises. Very good experience making it SO convenient. Communicate clearly through the process so no surprises. Very good experience More

Service is excellent and price is fair. Pick up and delivery without having me leave my house. Pick up and delivery without having me leave my house. More

Great customer service,responsive,courteous. Kept me imformed throughout the seriving of my vehicle! Thank you! Kept me imformed throughout the seriving of my vehicle! Thank you! More

Jonny is the concierge at MB Natick. which I had no idea existed until I went in for service. Made an appt w him and he very knowledgeable about Mercedes vehicles! Very thorough in teach which I had no idea existed until I went in for service. Made an appt w him and he very knowledgeable about Mercedes vehicles! Very thorough in teaching me about the Mercedes me app and all the bells and whistles inside the vehicle.he is very patient, knowledgeable and personable! Great job Jonny!! So glad to know there was a person there that does this job!! More

Fast, courteous service Very helpful, informative customer service agent Very pleased with expeditious service and advice customer service agent Very pleased with expeditious service and advice More

Service is good and prompt. Courtesy car service is convenient and the vehicle is in great condition. Courtesy car service is convenient and the vehicle is in great condition. More

Sure, here's a review for Fred: I recently visited the Mercedes-Benz dealership for a check engine light issue and had the pleasure of working with Fred, the service rep. Fred was not only helpful and cou Mercedes-Benz dealership for a check engine light issue and had the pleasure of working with Fred, the service rep. Fred was not only helpful and courteous but also exceptional in keeping me informed throughout the process. His proactive updates and attention to detail made my experience stress-free. More

Hi thanks for taking me on the las minute Brian was very help full and knowledgeable help full and knowledgeable More