Mercedes-Benz of New Rochelle

Had to have one of my tires replaced and dealt with Alexa. She was very helpful with everything I needed and answered all the questions that I had. I was in and out with a new tire and the wait time Alexa. She was very helpful with everything I needed and answered all the questions that I had. I was in and out with a new tire and the wait time was very short, which helped me alot since I had to make it back to work that same day. More

The Larchmont dealership really is superb. We had been looking for a CPO ML 350 - we looked and did our homework and honestly this dealer had a large inventory. The price was great and so was the service. looking for a CPO ML 350 - we looked and did our homework and honestly this dealer had a large inventory. The price was great and so was the service. Sergio, who is a sales representative was really professional.Besides answering a million questions, he was knowledgeable and made this experience great.He sent a video of the car I was interested in and did in fact finance. I have never bought/leased ANY automobile with such ease and most importantly as quickly. I will definitely go back and will recommend my family and friends. Thank You So much. More

Overall experience at Larchmont was exceptional. I felt comfortable with my sales professional and I felt that I could call him with any questions and concerns I had. In addition, he was great at keeping m comfortable with my sales professional and I felt that I could call him with any questions and concerns I had. In addition, he was great at keeping me informed on the arrival of the car and next steps in the process. I felt no pressure in making my decisions which was really important to me since I have had bad experiences in the past. I would definitely recommend this dealership and most definitely ask for Emilio. Thanks for everything Emilio. More

The dealership and my salesperson is focused on meeting the needs of the client. When there is a question about the car, the service department and my salesperson is very quick to respond. I find the hou the needs of the client. When there is a question about the car, the service department and my salesperson is very quick to respond. I find the hours of the dealership good for someone that works and need to occasionally be able to drop a car early or bring the car in on a Saturday. More

My husband and I don't usually like dealing with car dealers, mostly due to the reputation most have for running around potential clients. When the time came for us to sell my SLK280 roadster, we were b dealers, mostly due to the reputation most have for running around potential clients. When the time came for us to sell my SLK280 roadster, we were both dreading having to go into any dealership. However from the minute we started working with Emilio Alonso and Mark Koenig of the Mercedes Larchmont Dealership, it was like night and day. First of all, they didn't beat around the bush or make us feel like they wanted to get the better of us. They gave us a VERY fair deal on my car for a trade-in value, and a great price on a used Mercedes. There was no haggling or unnecessary discussion. We had done our research, and Mark was incredibly upfront with us on cost. The entire time they were both courteous and funny and great to deal with. I always picked up the phone when Emilio called, which said a lot for him - usually I let a lot of calls go to voicemail. They really went OVER and BEYOND to get us into a new car. I would absolutely deal with them again, and would recommend them highly to anyone. I also want to add that when I wanted a couple things fixed (a mark on one of the mats), it was no problem. Emilio took care of it immediately and at no cost to me. Emilio made me feel like a valued client, which I think is one of the great things of working with Mercedes Larchmont. Very positive experience! More

Renee Bianco was by far the nicest salesperson i have yet to come across. My experience at Mercedes Benz of Larchmont was a good one, Mostly due to Renee.She was Knowledgeable and friendly, I felt as if I kn to come across. My experience at Mercedes Benz of Larchmont was a good one, Mostly due to Renee.She was Knowledgeable and friendly, I felt as if I knew her for years. I am very happy with my purchase, and the service that came along with it. More

I leased a car a few years ago from this dealership and had a very pleasant experience. I recently leased my second car there as well. John Ademaj treated me very well and worked hard to get me in the ri had a very pleasant experience. I recently leased my second car there as well. John Ademaj treated me very well and worked hard to get me in the right car that would make me happy. I wouldn't want to go anywhere else to get another car. More

I was checking prices and inventory on the internet. I knew I wanted a CPO E Class car and drove to a few different dealerships to see the cars. I found one vehicle that had the particular features I des knew I wanted a CPO E Class car and drove to a few different dealerships to see the cars. I found one vehicle that had the particular features I desired on the internet so I went to Larchmont to inquire on this vehicle. As soon as I arrived Emilio Alonso came to greet me. I asked Emilio to show me the car. While he was showing me the car, he also had my C Class trade in appraised. I'm very happy to say that not only did I receive a very generous trade in price, we negotiated a very good price on the new (to me) E class too. I'm a very particular person and I always strive to get my money's worth. There were a few cosmetic issues with the car and this is what sets Emilio apart from other car dealers I've dealt with in the past. He worked with me to identify the issues I found and communicated this to his manager. He made sure that everything was taken care of and the car would be in the condition I expected. He went above and beyond to make sure I was completely satisifed. I would definitely buy another car from Emilio and would not hesitate to recommend him and the dealership to anyone looking for a Mercedes Benz. More