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Mercedes-Benz of Ontario

Ontario, CA

4.7
1,245 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,245 reviews

January 15, 2017

Excellent This place is exceptional. Top of the line products, service, everyone are so friendly and professional. I always feel treated like im in a 5star hote More

by Louise Pastelero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jan 24, 2017 -

Mercedes-Benz of Ontario responded

Hello Louise, Thank you for taking the time to share about your experience with us. We are happy to hear that our team members, including Mike, were able to deliver 5-star service. If any questions should arise, please don’t hesitate to let us know. Best, Heather Lewis Client Care Manager

January 13, 2017

Super incredible experience I was treated like like a king I am very very pleased with everyone over there I will really really recommend this place to go and buy a Mercedes More

by Jgrano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon
Jan 13, 2017 -

Mercedes-Benz of Ontario responded

Hello Jgrano, We value what you have to say and appreciate your recommendations to anyone seeking a new Mercedes-Benz. Our team of associates, like Simon, aim to ensure every guest is treated with a five-star, luxury experience. We are happy to hear that we delivered that experience to you. Please let us know if we can be of any further assistance. Thank you, Heather Lewis Client Care Manager

January 11, 2017

Easy and smooth purchase Came in for an upexpected last minute purchase. We weren't expecting to buy and had plans that evening and or sales person Mike and finance manager Jo More

by HReyes88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Jaber and Johnny Jabbour
Jan 13, 2017 -

Mercedes-Benz of Ontario responded

Hello HReyes88, We appreciate you taking the time to tell us about your experience with us. It is always great to hear that Johnny, Mike, and team were able to provide you with efficient and exceptional service. Congratulations on your new Mercedes-Benz! We hope to further assist you again in the future. Thank you, Heather Lewis Client Care Manager

January 10, 2017

awesome dealership I had a great experience with Mercedes Benz of Ontario. I took a few months for me to make a final decision on a Mercedes. Willie Patterson called a More

by TinaM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Patterson
Jan 13, 2017 -

Mercedes-Benz of Ontario responded

Hello Tina, We appreciate you taking the time to share your feedback with us. We consider your recommendations as the highest form of flattery and would be delighted to assist anyone interested in finding their dream Mercedes-Benz. We’re also happy to hear that our team, including Willie, was able to provide you the utmost care throughout the process. If we can be of any further assistance, please don’t hesitate to reach out. Thank you, Heather Lewis Client Care Manager

January 06, 2017

First Class! This was The Best car buying experience that I have ever gone through! Our sales consultant Joe O'Brien made the purchase extremely easy! He found the More

by EClassdriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe O'Brien
Jan 09, 2017 -

Mercedes-Benz of Ontario responded

Thank you for your kind feedback and congratulations on your new Mercedes-Benz! We are very fortunate to have associates like Joe on our team as he personifies our dedication to go above and beyond. I anticipate a long lasting relationship with us. -Heather Lewis, Client Care Manager

January 03, 2017

Truly exceptional Mr Jorge Montoya is an excellent asset to your company. I brought my vehicle today for service. Since my service advisor Gerald Corona was not availa More

by Violette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Your technicians, Jorge Montoya
Jan 03, 2017 -

Mercedes-Benz of Ontario responded

Hello Violette, We value your loyalty and you taking the time to share your feedback with us. We are ecstatic to hear that Jorge was able to assist you with your vehicle’s service needs in a professional manner. Our mission is to ensure all of our guests are fully satisfied when they leave our dealership. We are happy to know that we exceeded your expectations. If we can be of any further assistance, please don’t hesitate to reach out. Best, Heather Lewis Client Care Manager

January 02, 2017

CLA 250 2017 great service, very knowledgeable, and the dealership is very welcoming,, thank you Mr. David Walker,,, will definitely recommend friends and family t More

by Garett23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Walker
Jan 03, 2017 -

Mercedes-Benz of Ontario responded

Hello Garett23, Thank you for sharing your feedback. Our team strives to provide all of our guests with nothing but the best service possible. Your recommendations are the highest form of flattery; therefore, we hope we can be of service to you again in the future, as well as your friends and family. Regards, Heather Lewis Client Care Manager

December 21, 2016

Top Notch Customer Service Fletcher Jones Mercedes-Benz has a customer for life. Car buying experiences are never fun, but when you are treated with class and quality service, y More

by KrisHannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe O'Brien
Dec 26, 2016 -

Mercedes-Benz of Ontario responded

Thank you for your great feedback and loyalty. It is our mission to deliver class and quality service so that we can earn recommendations like yours. We look forward to a long relationship and are here to help should any questions arise. -Heather Lewis, Client Care Manager

December 20, 2016

Pretty much detailed Gives updates on the service that was done. No other concern at this point.we like the service and the quality of work in the service department. We s More

by Bella2016
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Ruiz
Dec 23, 2016 -

Mercedes-Benz of Ontario responded

Hello Bella, Thank you for taking the time to share your valuable feedback with us. I would welcome the opportunity to discuss your concerns, and look forward to hearing from you. My direct number is 909-212-8541. Kind regards Dervonda Moore Guest Experience Advisor

December 19, 2016

Great Friendly environment. friendly service. The price is in my range. The sales man help me make a better choice. I was very happy with my final decision. More

by Nigeria#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Del Toro
Dec 23, 2016 -

Mercedes-Benz of Ontario responded

Hello Nigeria#1, We appreciate you taking the time to share your feedback with us and are glad that our team was able to help you find the perfect car to fit your needs. Congratulations on your new Mercedes-Benz. We hope to further assist you in the future! Thank you, Heather Lewis Client Care Manager

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