Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Harriman, NY
544 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
We scoped out a few dealerships and this was the most attentive, patient and knowledgable dealership we came across. Chris was happy to share everything he knew about sprinters and did not treat us any d attentive, patient and knowledgable dealership we came across. Chris was happy to share everything he knew about sprinters and did not treat us any differently when we said we wanted to convert it. When our timelines for purchasing changed, they were patient and followed up a reasonable amount. Incredible service by everyone we talked to. More
Very good customer service and friendly people I would recommend Victor! He was very patient and helpful. recommend Victor! He was very patient and helpful. More
Scott and everyone at the Mercedes Benz dealer was responsive and did an excellent job and on time. responsive and did an excellent job and on time. More
Service center was clean and efficient. The waiting area and bathroom were clean and pleasant. The waiting area and bathroom were clean and pleasant. More
Great experience. Kept informed the entire time. Emari was very professional and kept me informed the entire time. Kept informed the entire time. Emari was very professional and kept me informed the entire time. More
Bought a class B camper sprinter from another state and Mercedes-Benz of orange county has had my back with repairs also kept me in the loop about progress being made Mercedes-Benz of orange county has had my back with repairs also kept me in the loop about progress being made More
Scott B has a rare blend of great competence and tremendous courtesy. Recommend he receive recognition for his outstanding service over many years! He should train other people to follow his excepti tremendous courtesy. Recommend he receive recognition for his outstanding service over many years! He should train other people to follow his exceptional attitude and follow through. More
Didn’t have to wait. Procedures explained thoroughly. I felt comfortable that my advisor understood my concerns. Estimate presented before work began. Procedures explained thoroughly. I felt comfortable that my advisor understood my concerns. Estimate presented before work began. More
Unprofessional , unfair and careless. They do not return phone calls while your car is being serviced. They will not remember what you told them about your car. They will lie. They are c They do not return phone calls while your car is being serviced. They will not remember what you told them about your car. They will lie. They are careless unprofessional and an embarrassment to the Mercedes brand More
The service is great what ever you need they are all helpful even the parts dept where the parts manager explained to me how important it is you always service my car with MB parts helpful even the parts dept where the parts manager explained to me how important it is you always service my car with MB parts More