Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Very courteous, and professional service. They were able to address the problem with my sprinter van and perform the work under warranty. They were able to address the problem with my sprinter van and perform the work under warranty. More

Most professional and wonderful service ! ! Bought my new car within 1 hour !! Michael Paccione and Thomas Tzimoulis were fantastic!! ! Bought my new car within 1 hour !! Michael Paccione and Thomas Tzimoulis were fantastic!! More

Saturday while traveling home to NJ my wife experienced a tire blowout and the car was towed to your facility arriving after the service dept had closed for the day.. We cannot thank your staff enough for a tire blowout and the car was towed to your facility arriving after the service dept had closed for the day.. We cannot thank your staff enough for their kindness and assistance, Unfortunately my wife did not get the salesman's name but he offered to stay late to ensure she was not alone as she waited for her Uber. The service dept installed the tire and checked the car for damage and to our surprise all this was done on Monday. We were both overwhelmed with the additional feature of the tech's video of his inspection and repair. When we picked up the car on Tuesday Omar the service writer was friendly and professional. Simply your staff's efforts resulted in a delighted customer. More

The service advisor Omar Martinez was very helpful and courteous. Thank you very much Omar courteous. Thank you very much Omar More

It is a pleasure having Omar Martinez assist when my car is being serviced, he makes the experience perfect is being serviced, he makes the experience perfect More

We got a flat tire on the way to the eclipse and really appreciate having been able to drop the car off on a Sunday and pick it up, repaired (and having used insurance!), on Tuesday afternoon. Amazing! appreciate having been able to drop the car off on a Sunday and pick it up, repaired (and having used insurance!), on Tuesday afternoon. Amazing! More

You guys move very fast with the process of giving a service I was able to get my car back same day. service I was able to get my car back same day. More

First and foremost Mercedes-Benz is always presentable and Omar was professional. He keeps updated on present situation with your service. Thank you Omar. and Omar was professional. He keeps updated on present situation with your service. Thank you Omar. More

The sales Manager went above and beyond to ensure the work and repairs done for my vehicle and great customer service work and repairs done for my vehicle and great customer service More

Not much to say because it’s a problem that’s covered under warranty and the part needed is on back order, but everyone was nice and professional. under warranty and the part needed is on back order, but everyone was nice and professional. More