Gkpoynter 5/29/2010 8:42:22 PM Reason For Visit: Service I Recommend This Dealer: No Employee(s) Dealt With: Eric and service manager Customer Service: 1 Quality of Work: N/A Friendliness: 1 Overall Experience: 1 Pricing: 1 Overall Score: 1.0 My Review Of Mercedes-Benz of Palm Springs: They try to rip you off with service that's not needed. I was made to feel as if I were some idiot that didn't know any better and have money to throw away. I have never left a business feeling the way they made me feel. I went in for service A they tried to sell me service B and refused to turn the service light off when service A was done. The service manager got Involved and made the experience the worst dealership experience I've ever had. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Morris13 3/4/2009 12:03:33 AM Reason For Visit: Service I Recommend This Dealer: No Employee(s) Dealt With: Service Department Customer Service: 4 Quality of Work: N/A Friendliness: 5 Overall Experience: 2 Pricing: 2 Overall Score: 3.2 My Review Of Mercedes-Benz of Palm Springs: I purchased the CLS 550 in February 2008. Brakes squeal. I have had it repaired under warranty five times. The squeal returns. I have not had this problem with other vehicles. Mercedes has refused to replace vehicle with one that doesn't have noisy brakes.* Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review