From the moment we stepped into the dealership showroom, we experienced a positive and very satisfactory buying experience! Unlike traditional auto dealerships, the approach at Palm Springs Mercedes is no-pressure, no swarming, respectful, and all in an upscale environment. Although the pre-owned MB vehicle we desired wasn't available on our first visit, our salesperson, Ms. Brenda Dryden, went out of her way to keep us updated on other cars as they arrived at the dealership. Sure enough! We found the car we envisioned with the features & colors we wanted. Getting to the final sales price was stress and pressure-free.
Compliments also to Audrey Plunkett, Finance Director, and Dustin Lambert, Product Concierge both of whom provided us friendly, courteous and professional service.
Palm Springs Mercedes Benz certainly provides the top notch customer experience indicative of what one would expect of the Mercedes brand and well deserving of a full 5-star rating!