Mercedes-Benz of Pompano

We wanted to take a moment to express how extraordinary our experience was dealing with Mercedes-Benz of Pompano, and especially with Robert Abrahams. From the very beginning, Robert went out of his way t our experience was dealing with Mercedes-Benz of Pompano, and especially with Robert Abrahams. From the very beginning, Robert went out of his way to help us find exactly the automobile we wanted — fully loaded and tailored to the very specific features and preferences we requested. Rather than trying to simply sell us what was available, he and the dealership made every effort to locate the perfect vehicle for us and then handled everything necessary to get the car to us seamlessly. Even after delivery, the level of service continued. When we realized the vehicle was missing a second key — which, as you know, is quite expensive — Robert immediately stepped in and resolved the issue as quickly as possible. Throughout the entire process, he consistently stayed late, made himself available, and responded promptly every time we had a question or concern. In today’s world, exceptional customer service can be difficult to find, and Robert truly exceeded expectations. His professionalism, responsiveness, and dedication made this one of the best automobile purchasing experiences we have ever had. Please extend our sincere appreciation to Robert Abrahams and everyone involved at Mercedes-Benz of Pompano. Thank you again for such outstanding service. More

ANJA is the tru professional in Service! I only go to her for all my service appointments I only go to her for all my service appointments More

Went to the dealership a week after I purchased my car to pick up some paperwork. It was my salesman day off(no problem). I asked the manager that helped me if I could ask him some general question about the pick up some paperwork. It was my salesman day off(no problem). I asked the manager that helped me if I could ask him some general question about the car. He said NO. I had to come back and speak with my sales representative. I would say that is not the best customer service. More

Worst dealership follow up I have ever experienced. Not timely and still no results in over 2 weeks since I purchased the car. You do not expect excuses when purchasing automobiles of the category! Not timely and still no results in over 2 weeks since I purchased the car. You do not expect excuses when purchasing automobiles of the category! More

Got my eqs from them and they were above and beyond on helpful with the sale and setup for my new vehicle thanks so much Mercedes benz of Pompano Beach helpful with the sale and setup for my new vehicle thanks so much Mercedes benz of Pompano Beach More

SCAM ARTISTS! DO NOT BUY FROM POMPANO MERCEDES! They will lie to your face about taking off “additional dealer fees” only to include them in the fine print!! TAKE DO NOT BUY FROM POMPANO MERCEDES! They will lie to your face about taking off “additional dealer fees” only to include them in the fine print!! TAKE YOUR ATTORNEYS OR HAVE THEM REVIEW CONTRACT BEFORE BUYING FROM THESE SCAMMERS More

I had the pleasure of working with a great salesman, Todd Master, at Pompano Beach Mercedes. Before the purchase of my 2019 AMG GT 63 Todd provided me all the information about the car, even more than I requ Master, at Pompano Beach Mercedes. Before the purchase of my 2019 AMG GT 63 Todd provided me all the information about the car, even more than I requested. When l arrived at the dealership he gladly complied with my requests to examine the exterior,interior and underbody of the car. He worked efficiently through the paperwork, and I was able to drive the car back to Naples, Florida within a couple of hours. A great experience and a beautiful car. More

Un excelente servicio gracias se los recomiendo estoy muy contento se los recomiendo a todos contento se los recomiendo a todos More

Having been to many dealerships over the years, I have to say Mercedes-Benz of Pompano was one of the better experiences I’ve had. Joe Melillo was incredibly easy to deal with from start to finish and truly say Mercedes-Benz of Pompano was one of the better experiences I’ve had. Joe Melillo was incredibly easy to deal with from start to finish and truly went above and beyond — a real class act. I purchased an S-Class, and even the trade-in process was smooth and stress-free, which is rarely the case at most dealerships. In my opinion, the best car salespeople don’t need to sell the car — the cars sell themselves. The best ones are those who can relate to you, make it easy to shoot straight, and tell you not just what you want to hear, but what you need to hear. I would absolutely recommend Joe and Mercedes-Benz of Pompano to anyone in the market for a vehicle. More

Terrible issues, odometer and CARFAX do not match. Warranty short 644 miles. No dealership assistance to resolve the issue, Car delivered with 3 damaged wheels, 61psi in each wheel, dangerous pressure Warranty short 644 miles. No dealership assistance to resolve the issue, Car delivered with 3 damaged wheels, 61psi in each wheel, dangerous pressure level. Still no registration delivered to me, 3 weeks after purchase date. Ignored on all counts by the dealership. Starting to feel Mercedes Benz is not represented well by MB of Pompano with these issues unresolved. No attempt to make 80K customer whole. Terrible non- response from customer service at AutoNation. I'm starting to wonder if this vehicle is legal / legitimate at all. Maybe a lemon on odometer issues, certainly a failure on the damaged wheels at delivery and suspect registration problems. More