Mercedes-Benz of Pompano
Pompano Beach, FL
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590 Reviews of Mercedes-Benz of Pompano
Just purchased my NINTH new Mercedes, this dealership is top notch! The staff are helpful but not overbearing and allow you to meander around the lots on your own (but are near enough if you have a question top notch! The staff are helpful but not overbearing and allow you to meander around the lots on your own (but are near enough if you have a question). The service department is the best, very organized and efficient. In summary, Mercedes of Pompano is the best. More
John Koby is a pleasure to work with. Very knowledgeable and exceptional with customer services. I enjoy working with him. Kudos to him Very knowledgeable and exceptional with customer services. I enjoy working with him. Kudos to him More
Setting up my service appointment was easy and efficient. Service was completed on time as promised and check out/loaner return also quick. MB of Pompano is far better than MB of Ft. Lauderdale in every way. Service was completed on time as promised and check out/loaner return also quick. MB of Pompano is far better than MB of Ft. Lauderdale in every way. Ft. Lauderdale didn’t get my appointment date/time right after 3 calls to service advisor. I will never go back to your FLL location and will continue with MB of Pompano. Hayden is my service advisor. More
Probably the worst experience I’ve ever had from a car dealership in my life. From the lady that answers the phone - Iliana who is extremely rude to the service advisors that don’t give anyone updates on dealership in my life. From the lady that answers the phone - Iliana who is extremely rude to the service advisors that don’t give anyone updates on service, to the managers who don’t call you back when you leave multiple messages for them. Had my car go in for routine maintenance, took them a WEEK and it’s still not done. A week to do routine maintenance. No calls back, no updates, this place is an absolute joke. There is 0 professionalism, 0 accountability, and 0 leadership at this dealership. Paying 100k + for a vehicle and getting the service of a shady car dealer in the Bronx is not how business should be conducted. More
The best in FL! Customer service at another level ans Steve introduced me to his wonderful team that took care of me. I highly recommend Pompano Mercedes Dealership Customer service at another level ans Steve introduced me to his wonderful team that took care of me. I highly recommend Pompano Mercedes Dealership More
Haden is great! He is honest, professional, tells you the good and the bad about everything during the decision-making process and doesn't rush you at all. He is honest, professional, tells you the good and the bad about everything during the decision-making process and doesn't rush you at all. More
I scheduled an appointment on line and it was assigned to Frank. As soon as I drove into the shop reception area I was taken care in a very polite and professional way, Frank was very attentive and answered Frank. As soon as I drove into the shop reception area I was taken care in a very polite and professional way, Frank was very attentive and answered my questions. Hours later I receiced a call that my car was ready. More