Mercedes-Benz of Princeton

Great car, great salesman, great customer service Special ordered a new GLE exactly the way I wanted it. My experience with Paul Lai was excellent, from searching for the car, then having to order it, Special ordered a new GLE exactly the way I wanted it. My experience with Paul Lai was excellent, from searching for the car, then having to order it, negotiating the deal, communicating delivery status under a tight deadline, and completing the delivery on schedule. Paul was extremely patient with my many questions, always professional in his dealings and very conscious of my wants and needs. Adam Gelfand's knowledge of the car features and his pleasant style was enjoyable. I had searched many makes and dealerships but MB of Princeton and Paul Lai delivered an exceptional car with an exceptional experience. More

Excellent purchase experience with Paul Lai Paul was friendly, highly professional and knowledgeable in guiding us through the purchase process. We felt comfortable throughout and are very happy Paul was friendly, highly professional and knowledgeable in guiding us through the purchase process. We felt comfortable throughout and are very happy with the vehicle we bought. We highly recommend going to see Paul if you are considering a luxury model. More

Great experience buying a car Great experience, our sales person Paul is very professional, pleasant and conscientious. He has a great knowledge of the cars and genuinely cares abo Great experience, our sales person Paul is very professional, pleasant and conscientious. He has a great knowledge of the cars and genuinely cares about his client. I highly recommend Paul! More

Tom Trovas made my day We went to Cherry Hill dealer to locate a MB, and the sales person is just a cold business man, so we did not make the deal. We then went to Freehold We went to Cherry Hill dealer to locate a MB, and the sales person is just a cold business man, so we did not make the deal. We then went to Freehold dealer, Sales gentlemen are nice, but they can not find the color we are looking for and try to sale a blue color which we absolutely hate. Finally, we decided to stop by the Princeton Mercedes, just to take our chance, Mr. Thomas Trovas provided the most appropriate service we received. In addition to being warm and courteous. he went extra miles to make the leasing of my 2nd MB as easy as possible. He made all the arrangements efficiently and honestly. There is no doubt in my mind I would recommend all my friends whoever want to buy MB to buy from him. "Princeton Level Service is the outstanding service!" Thanks Mr. Trovas. Happy New Year! More

Tom is a straightfroward guy, easy to talk and make a deal Tom is a straightforward guy, easy to talk and make a deal. I recently leased a GLE 350 from him, he really made the deal and things went smoothly, Tom is a straightforward guy, easy to talk and make a deal. I recently leased a GLE 350 from him, he really made the deal and things went smoothly, More

Customer centric MB of Princeton gave me a very pleasant experience buying my new GLE 350. Alex in particular was very cordial and helpful in working with me and final MB of Princeton gave me a very pleasant experience buying my new GLE 350. Alex in particular was very cordial and helpful in working with me and finalizing the deal. I would rate my experience very high and would recommend this dealership to everyone. Alex scored a straight 10/10 from me. Adam was very patient and took his time to go over all the features. - Srini More

Frank O'Grady is DA Man & MB Of Princeton is DA Dealership Was getting out of my lease on the 2013 GL450 and getting into a 2016 E350; Frank took care of all the stuff that sales guys do, the diff here being, Was getting out of my lease on the 2013 GL450 and getting into a 2016 E350; Frank took care of all the stuff that sales guys do, the diff here being, he was honest and transparent upfront, which made the whole process very smooth and painless. No hard sales tactics or being pushy etc. Had great respect for my time.. I could not have expected this whole process to be any better (other than them giving the vehicle for free, which i am sure Frank could have done if he really really wanted to -:)) Frank was very responsive and I always felt he and all of the associates at the dealership, treated me like family (the good kind) and did whatever they could to get me the best deal possible while ensuring my happiness and satisfaction was at the highest level. Thus the decison process was a "no brainer" for me.. Where else can you expect to go into a dealership and drive out 20 minutes later with the vehicle .. Frank being the guy he is, had everything ready beforehand washed and ready and even snuck in hats for my kids If you are in the market for a new or used MB vehicle Frank's the man to reach out to More

They Can Do Better My first experience with them was the first week of this month and it was good. My second experience last week was very disappointing. There needs to My first experience with them was the first week of this month and it was good. My second experience last week was very disappointing. There needs to be a major improvement on their customer service and communication for some individuals. If you decide to go there ask for DOUGLAS PARK he is top notch and has 30 plus years of experience More

Excellent, Friendly Service, Always Match Customers Need Couple of dealers have been searched around New Jersey. Princeton Mercedes and especially Paul Lai has provided a friendly and comfortable feeling to Couple of dealers have been searched around New Jersey. Princeton Mercedes and especially Paul Lai has provided a friendly and comfortable feeling to me and my wife. Paul is hard selling, but leave an excellent impression to us after the first visit. Mercedes is my best choice. With no second thought, we will recommend our friends to visit and get their Mercedes from Princeton Mercedes. More

Great experience of purchasing a new car with this dealer I purchased a brand new car, Mercedes 2015 C250 Coupe with the dealer and Frank O'Grady gave a lot of help. They offered me a great price and service I purchased a brand new car, Mercedes 2015 C250 Coupe with the dealer and Frank O'Grady gave a lot of help. They offered me a great price and service on purchasing the car. More