Mercedes-Benz of Princeton

Best Service! We have been a customer of Paul Lai and MB Princeton now for 8+ years. He always takes great care of us and has not once given us any reason to shop a We have been a customer of Paul Lai and MB Princeton now for 8+ years. He always takes great care of us and has not once given us any reason to shop anywhere else for our primary family car. While we have owned other cars from other manufacturers, no one has ever come close to the attention and great service we have received from Paul and the folks at MB Princeton. Paul has made the leasing process seamless for us. Even with our busy schedules, Paul finds a way to make things convenient for us. He does not let his clients down. More

Great experience Pual is very honest and considerate, great service. The vehicle was delay for a few months , Paul was very understanding and supportive in helping us Pual is very honest and considerate, great service. The vehicle was delay for a few months , Paul was very understanding and supportive in helping us tracking down the problem and solving the problem. I had know Paul for more than 20 years. He is so good to the customers and very knowledgable. I highly recommended him. More

Friendly and professional! My friend recommended me to see Paul Lai whom she has bought cars repeatedly, Paul gave her the best deal. Paul didn't only give me the best deal b My friend recommended me to see Paul Lai whom she has bought cars repeatedly, Paul gave her the best deal. Paul didn't only give me the best deal but he was very friendly and professional, he helped me finding the right car. I definitely buy more cars from him. Thanks Paul! More

Great experience with an amazing person This is my 3rd Mercedes and no one comes close to Dale Cook. He was very patient and was extremely helpful in getting me my car. I highly recommend Da This is my 3rd Mercedes and no one comes close to Dale Cook. He was very patient and was extremely helpful in getting me my car. I highly recommend Dale and look forward to working with him in the future. More

Excellent experience I got a GLE350 from this dealership through Dale Cook. Dale has been fantastic to do business with. He worked extremely hard to get the exact car I w I got a GLE350 from this dealership through Dale Cook. Dale has been fantastic to do business with. He worked extremely hard to get the exact car I wanted and was great at keeping me updated on the status of my order. Once the car came in, he was really patient and spent a lot of time showing me how all the features of the car worked. Every time I have needed to speak to him, I was immediately able to get in touch. I really felt like I was in good hands with him, and I would recommend him and this dealership to anyone looking for a Mercedes. You will not be disappointed! More

The Best of the Best! Leased our 5th MB from Arno over the last 15 years and continued to be wowed with each buying experience. Patient with outstanding attention to deta Leased our 5th MB from Arno over the last 15 years and continued to be wowed with each buying experience. Patient with outstanding attention to detail, Arno is a knowledgeable professional and an exceptionally helpful sales consultant. The 2016 E-350 Princeton Exclusive with Designo interior is stunning! More

Amazing experience! Recently bought a new car from Mr. Arno Orsini. This was my first time buying a MB. It was the best experience I've ever had at a car dealer's. Mr. Or Recently bought a new car from Mr. Arno Orsini. This was my first time buying a MB. It was the best experience I've ever had at a car dealer's. Mr. Orsini is by far the best sales consultant that my family and I have ever dealt with. Very helpful and full of great advice. Listens to what your needs are and tries to find a solution that works for you. Customer service is amazing. Highly recommend this dealership and Mr. Orsini. More

one happy and satisfied customer Our sales representative Mr.Dale Cook was very professional and courteous. This is my four MB purchase with Mr.Dale Cook, reason why we keep going b Our sales representative Mr.Dale Cook was very professional and courteous. This is my four MB purchase with Mr.Dale Cook, reason why we keep going back to Mr.Dale Cook because his pleasant and easy to talk to. Thanks Victor Rivera for all u help.. More

A model for customer service! As a first-time MB customer, I must admit I was impressed. My salesman, Jay Caceras was a true gentleman and exhibited ZERO sales pressure during the As a first-time MB customer, I must admit I was impressed. My salesman, Jay Caceras was a true gentleman and exhibited ZERO sales pressure during the entire process, another first. The level of attention to detail displayed by all members of Princeton MB is without question a model for all other dealerships to strive for. Jay has gone above and beyond his duties and made the entire experience absolutely enjoyable and fist-class. Service after the sale was equally impressive and my needs were all met with speed, accuracy and outstanding professionalism. Jay Caceras is THE benchmark for vehicle sales and word-class customer service! More

Great Refreshing Change from Other Dealershiips I came to this dealership to lease a car and wanted to compare whatever deal they gave me with others. This was the first dealership I visited and as I came to this dealership to lease a car and wanted to compare whatever deal they gave me with others. This was the first dealership I visited and as soon as I came in the door, it was very different from what I expected. No one was rushing or attacking you as soon as you walk in the door. The atmosphere was much more quiet, relaxed and pleasant. This might have been because I went during the work week, however, it was really nice to come in and not be attacked. The assistant referred us to Dale Cook and I'm glad she did. Dale was very pleasant from the get go. He sat down with me and my husband and asked us what we were looking for in the car. After a quick chat, he was able to pull up numbers for us right away. He didn't have to consult with anyone or ask us that infamous question "how much can you pay". He laid out the numbers and it seemed like a great deal. It was the easiest, quickest, and most pleasant trip to the dealership. Of course we couldn't take the deal right away. We wanted to go shop some more and Dale understood. He stated we would come back and boy was he right! We went to other dealerships and my dislike for dealerships was awoken again. The dealerships were so horrible and was pushing us to sign a deal that same night or else "the price might go up'. Personally, I didn't have time to compare the price that dealership was giving me compared to Dale but I just didn't like the environment at all. We left as soon as we could and never looked back. We came back to Dale and he was able to go through many lengths to find our car. I was very finicky with certain items, but he was patient the whole way through. He found our car and gave us an even better deal than the first time! Not only did he give us a good deal but he also gave us a loaner while we waited for car to come in. It was such a pleasure to deal with Dale and I will def. be coming back to him and referring others! More