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Mercedes-Benz of Rocklin

Rocklin, CA

Overview
Employees
Reviews
Vehicles
4.4
3,355 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
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4747 Granite Dr

Rocklin, CA

95677

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Showing 3,355 reviews

February 28, 2026

Took care of me in a timely fashion and Wayne is always knowledgeable and helpful. More

by LIZ.HAMMACK
Recommend Dealer
Yes
Employees Worked With
Wayne
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February 28, 2026

Best service advisor I've had in years, would definitely request him again. Really appreciated the video of my unfortunate rats nest and overall communication was great with the service department More

by NKHOFFMAN88
Recommend Dealer
Yes
Employees Worked With
Sean Williams
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February 27, 2026

Greg Burnett always does his best to ensure my company vans are in and out in a timely manner so we can get back on the road. Thank you Greg! More

by aanderson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Burnett
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Feb 27, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for sharing your feedback. We’re pleased our team’s swift work kept your Mercedes-Benz vans rolling. We look forward to helping your fleet stay on the move.

February 27, 2026

Unplanned for unexpected light on the dash. Sean was very helpful helping me understand what was need and also had an unexpected oil leak that needed attention and again Sean was very helpful. More

by Cdow1968
Recommend Dealer
Yes
Employees Worked With
Sean
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Feb 27, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for sharing your experience with the service on your Mercedes-Benz E-Class. We’re glad our team clarified the warning light and resolved the oil leak for you. We look forward to assisting you again with any future vehicle needs.

February 26, 2026

Sean made a stressful situation very easy to handle. He had a great customer service communicating the next day till the problem was solved quick and easily. More

by skyeblue67
Recommend Dealer
Yes
Employees Worked With
Sean
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Feb 26, 2026 -

Mercedes-Benz of Rocklin responded

It’s great to hear our service team simplified a stressful issue with your E-Class, checking in the next day and bringing it to a quick resolution. Thank you for the five-star rating.

February 26, 2026

You’re service manager’s behavior is unacceptable and inappropriate I bought 7 cars from this site from the previous company they were helpful and very caring More

by RMDEOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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February 26, 2026

Friendly and helpful in getting into a new lease. I recommend MB of Rocklin for your next vehicle. More

by kim.gunther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PROFIERA CARVER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Mercedes-Benz of Rocklin responded

Delighted to hear our team was friendly and supportive as you secured your Mercedes-Benz lease. We appreciate your recommendation and look forward to welcoming you back for your next vehicle.

February 26, 2026

Jason Harber at Mercedes-Benz of Rocklin provided an excellent service experience. He was professional, respectful, and clearly explained everything. His communication was consistent, and he made the pr More

by RAIHAN.AHRARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Harbor
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Feb 26, 2026 -

Mercedes-Benz of Rocklin responded

It’s wonderful to hear your GLB 250 service was seamless. We’re glad our team kept you informed at every step and that the video walkthrough clarified all the work performed. Thank you for sharing your feedback.

February 26, 2026

Service explained well in advance. Delivered on timeline indicated. Performed additional free inspections. No more to say. More

by WIZOS2NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None Sales Greg from Service
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Feb 26, 2026 -

Mercedes-Benz of Rocklin responded

It’s great to know our clear scheduling and timely service for your Mercedes-Benz Metris met your expectations. We’re also glad the complimentary inspections provided extra peace of mind. We look forward to your next visit.

February 26, 2026

Jesse provided outstanding service. Without him I would have never purchased a vehicle from MB Rocklin. More

by kuhn4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse and Tyler
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Feb 27, 2026 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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