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Mercedes-Benz of Rocklin

Rocklin, CA

4.5
3,482 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
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4747 Granite Dr

Rocklin, CA

95677

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Showing 3,483 reviews

January 30, 2019

John Nishita is highly recommend as a service advisor! Every time I take our vehicle in for service or warranty work everything is laid out and explained in detail. When we get the vehicle back it is alway More

by Nwl3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita
Jan 30, 2019 -

Mercedes-Benz of Rocklin responded

Our goal is your complete satisfaction and we appreciated you letting us know we earned a 5 star review!

January 29, 2019

Great service. Vehicle was promised at the appointed time. Service manager was professional and courteous. He explained and communicated well. The work was done More

by DRSOPHIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jan 30, 2019 -

Mercedes-Benz of Rocklin responded

We're lucky to have a great service team and we appreciate the great review!

January 29, 2019

Tom Emerson was amazing! He did everything in his power to make my purchase easy and stress free. I would recommend him to my friends and family More

by MPB730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid, Tom Emmerson
Jan 30, 2019 -

Mercedes-Benz of Rocklin responded

We have a great sales team and we appreciate you taking the time to give us a 5 star review!

January 29, 2019

Very transparent and expectations met The sales manager was transparent from start to finish. We came in telling him the experience we’ve had at prior dealership and my past purchase at Me More

by ann.marri1617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reemts
Jan 30, 2019 -

Mercedes-Benz of Rocklin responded

Thanks for taking the time to recognize James and our sales team with a 5 star review. Enjoy your beautiful, new Mercedes Benz!

January 29, 2019

Only place to buy a Mercedes This is the best Mercedes place. I bought a previous Mercedes at another Mercedes dealership...by far Rocklin gives the best service and the best deal More

by mms_99_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, John Nishita, Tony Alexan
Jan 30, 2019 -

Mercedes-Benz of Rocklin responded

Thanks for the great review! We appreciate your business and we look forward to helping you again~

January 29, 2019

Everyone at the dealership made us feel special. This is the second Mercedes I have purchased from this Dealership. I live in Orange County Ca. Most of my Dealing was over the phone. The salesman and More

by dustybeeding
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Alexan, Andrew Ridge, Arika Guest
Jan 30, 2019 -

Mercedes-Benz of Rocklin responded

Thank you so much for the great review! We appreciate your loyalty to Mercedes Benz of Rocklin and we look forward to helping you in the future.

January 25, 2019

Outstanding Service MB Rocklin does an amazing job taking care of their customers. They are always prompt and courteous when servicing my car. I would Highly recommend More

by khendersonusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Jan 30, 2019 -

Mercedes-Benz of Rocklin responded

Our goal is your complete satisfaction ~ thanks for the great review!

January 25, 2019

Excellent Service Experience Overall, the service was great. Greg was very professional and listened to my needs. The part I needed was not available, so they immediately gave m More

by TOHARE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jan 30, 2019 -

Mercedes-Benz of Rocklin responded

Thanks for the 5 star review! We're happy we could help~

January 23, 2019

Great Service, Greg was very Professional Greg was very friendly and professional, very reasonable waiting time .I am very pleased with the Service Department of Mercedes - Benz of Rocklin in More

by EDVALLE6121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jan 24, 2019 -

Mercedes-Benz of Rocklin responded

Thanks for letting us know Greg took good care of you and your vehicle. We appreciate the 5 star review!

January 19, 2019

Excellent Service department I’ve been getting our SUV serviced here for the last year. Eric is amazing and extremely helpful, he’s very good at his job. If we need a loaner car More

by CHRISSIELLEW32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Jan 21, 2019 -

Mercedes-Benz of Rocklin responded

We have a great service team here at Mercedes Benz of Rocklin . We happy we could help you with your vehicle. Thank you for your business and thank you for the awesome review.

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