Mercedes-Benz of Rocklin

Almost there. Very nice staff. Service was very good. Wait times a bit lengthy for my schedule. Maybe more services writers would be helpful in expediting the drop Very nice staff. Service was very good. Wait times a bit lengthy for my schedule. Maybe more services writers would be helpful in expediting the drop off and pick up process. I had an appointment and still had to wait more than I expected. More

Chedk up I already left a review and said how great my experience was. Greg had my loaner car I had requested ready for me when I arrived. All went smoothly! I already left a review and said how great my experience was. Greg had my loaner car I had requested ready for me when I arrived. All went smoothly! More

Out of state buyer bought a Benz I contacted them as they had a 550 suv I wanted with color combo they were quick with the transaction and shipped it right to my door. I contacted them as they had a 550 suv I wanted with color combo they were quick with the transaction and shipped it right to my door. More

Low Pressure, easy transaction. Employees are very nice and professional. Extremely knowledgeable and answered all our questions. Very nice experience. I would recommend this deal Employees are very nice and professional. Extremely knowledgeable and answered all our questions. Very nice experience. I would recommend this dealership to anyone. Fast and friendly service. More

Easy, fast and friendly. Thank you! For those of you that don’t know the vehicles are pretty complicated with all the electronics and there’s quite a learning curve. But, once you get to For those of you that don’t know the vehicles are pretty complicated with all the electronics and there’s quite a learning curve. But, once you get to know all the ins and outs the electronics and features make your experience with your car a dream. The day we purchased the vehicle Robby spent at least a good half hour going over the features he thought would be most important to my wife and I. He didn’t want to overwhelm us with everything at once. He offered that we contact him or come in anytime to go over anything as needed and we’ve taken him up on that. He probably is says under his breath.not these two again, but he never shows it. He’s always welcomed us with a genuine willingness to help. We feel that because ofRobby we know our cars feature very well. I can’t say that for some our friends who have had other brand high end vehicles for months and are still figuring out what they are capable of. More

MB of Rocklin makes servicing your vehicle easy & pleasant. We have had nothing but good experiences when we've taken our car in for servicing at MB of Rocklin. Wayne Schmid is just awesome and very professiona We have had nothing but good experiences when we've taken our car in for servicing at MB of Rocklin. Wayne Schmid is just awesome and very professional in managing the cars that come in for service, under his charge. He always makes sure that our car is serviced properly, including checking for factory recalls and other orders that we were not aware of. With Wayne, service of our vehicle is never a worry. More

PEACE OF MIND When your Car keys are with Wayne Schmid, at Mercedes Service Dept. you know it is being taken care of. That's Peace of Mind. When your Car keys are with Wayne Schmid, at Mercedes Service Dept. you know it is being taken care of. That's Peace of Mind. More

I was charged $120.00 for a "special computerized alignment" To avoid hitting something that had flew off the back of a truck, I went over an island that popped the 2 tires on the passenger side of my car. It wa To avoid hitting something that had flew off the back of a truck, I went over an island that popped the 2 tires on the passenger side of my car. It was towed to your facility; you replaced the tires and I was told that the insurance only approved $79 for the alignment and your charge was $199 (I was advised the reason for the difference in price was, the Mercedes alignment would find any problems that weren't noticed by the technician, and was strongly urged to do your alignment). I took my car to a body shop here to repair the body damage, and, to my surprise, they found out that the rims on the driver side were bent and had to be replaced. They were replaced & an alignment had to be done again. My question; why didn't your computerized alignment, that cost me $120 out of my pocket, find the bent rims? I was told by the guy at the body repair, that my car was put up on the rack and when the wheels were spun, they could see them wobbling. I feel I should get the $120 refunded to me, because I would have done the $79 alignment when I got home if I hadn't been told that this was the best way to find unforeseen problems. Your $199 alignment did not find the bent rims!!! More

Service was an excellent experience Wayne is awesome and we really trust his advice. The work on our car was done in a timely manner and the cost fair. Thanks. Wayne is awesome and we really trust his advice. The work on our car was done in a timely manner and the cost fair. Thanks. More

Great service Nigel and everyone there was great! it is good to know everything in advance and they tell you what your vehicle needs and what it will cost. Nigel and everyone there was great! it is good to know everything in advance and they tell you what your vehicle needs and what it will cost. More