
Mercedes-Benz of Seattle
Seattle, WA
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1,547 Reviews of Mercedes-Benz of Seattle
Bill Bellecourt is an incredible service representative and I have worked exclusively with him for several years. He is knowledgeable, trustworthy, provides timely information and provides outstanding cu and I have worked exclusively with him for several years. He is knowledgeable, trustworthy, provides timely information and provides outstanding customer service. He is a major reason I continue to have my CLK cabriolet serviced at Seattle Mercedes. More
Excellent service done promptly. Car performance has been improved.. Bill B’s guidance and advice on the timing of maintenance care is always very helpful to me Car performance has been improved.. Bill B’s guidance and advice on the timing of maintenance care is always very helpful to me More
Sasha's assistance was greatly appreciated, and I found him to be approachable. He provided me with a detailed explanation of the required actions. Thank you Sasha! him to be approachable. He provided me with a detailed explanation of the required actions. Thank you Sasha! More
Love Bill at MB of Seattle I have been so pleased to have Bill as our service adviser for at least 15 years. I started with. 1968 used MB at 27 I am now 75. All MB”s have been purchased at MB of Seat have Bill as our service adviser for at least 15 years. I started with. 1968 used MB at 27 I am now 75. All MB”s have been purchased at MB of Seattle through the various ownerships. My current car is old but I’m so fond of it we have it purring along thanks to Bill and the dealership. More
The dealership experienced a power outage. Amazing there was no contingency plan in place addressing the loss of computer systems. The power loss lasted about 3 hours, the finance department w Amazing there was no contingency plan in place addressing the loss of computer systems. The power loss lasted about 3 hours, the finance department was backlogged for about 1hr and 45 min, my transaction lasted about an hour. 5 hour time loss was not acceptable, more so because it took me 4 hours to drive to the dealership and 4 hours to go home. In today’s technology world, I would have expected a better plan vs a sit and wait. More