I dealt with Teddy Lim in my recent purchase of a new car, and chose this DealerShip due to its reputation in customer service and professionalism.. Teddy showed and emit professionalism from start to finish.. From QUICK AND PROMPT communication, negotiation and delivery of the vehicle.. And aside from that, he was also able to work around my schedule and buying processes..
My buying process was all purely online (conveyed that to him early on), i dont like to deal with the hassel of buying in-person and be told what to do and what I should look at here and there.. Not at any point Teddy was a salesy sales person (professionalism in my book).. I was able to shop at my own sweet time and selecting the vehicle that I like and be left alone.. Whenever I would have a question and would like to get to know more about a particular feature, I would simply text him.. This is where his promptness shine for me.. it was unimaginably quick and creative.. I have dealt with many sales associates in purchasing a vehicle and majority of the time I would get hours of delayed responses or they would simply forget about you.. With Teddy it was quick and simple... He would also inform me whenever he has a guest in the middle of our conversation so my expectation of his replies would not be immediate.. In fact, he would sometimes reply back to me way after his business hours due to my schedule.. I never at any point in the process felt forgotten.. After I have found the car that I liked, I moved on to make an offer to Teddy and the DealerShip.. Bare in mind that majority of the dealership in USA would only entertain an in-person offer, which I completely understands considering many shoppers would shop the price that they get.. I have been in sales my entire life so I respect them and their requests.. It was the case here as well.. I told Teddy that I was solely buying from him (no shopping) due to the ease he has given me and would like a good deal.. It was completely smooth as silk.. I told him the price I wanted (being reasonable, and keeping in mind of Teddy's services) especially with all the information you can find online, and boom, I was able to pick up the car the next day..
In all, Teddy delivered period.. If you are considering Professional Services, this is the place and Teddy is the person to go to.. Make sure as a customers that you do what you say are going to do and not shop around if you would like to be taken seriously..
I Recommend This Dealer:
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